计算机无法在 SupportAssist OS Recovery 中自动连接到 Wi-Fi
Summary: 了解如何在 SupportAssist OS Recovery 中自动重新连接到 Wi-Fi。
This article applies to
This article does not apply to
This article is not tied to any specific product.
Not all product versions are identified in this article.
Symptoms
计算机可能无法在 SupportAssist OS Recovery 中重新连接到 Wi-Fi 网络。
受影响的平台:
- 戴尔 16 DC16251
Cause
Windows 11 24H2 中的 WiFi 配置文件机制无法正确地将无线连接移交给 SupportAssist OS Recovery。
Resolution
在计算机上更新到 SupportAssist OS Recovery 版本 5.5.13.2 或更高版本可解决该问题。要下载并安装 SupportAssist OS Recovery,请打开 SupportAssist,选择 更新软件,然后选择 检查更新。
Affected Products
Dell 16 DC16251, SupportAssist OS RecoveryArticle Properties
Article Number: 000315826
Article Type: Solution
Last Modified: 15 Sept 2025
Version: 2
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.