Data Domain: How to delete the support bundle and core files from admin mode

Issue: How to delete the support bundle and core files from the admin mode in DD. Sometimes DD becomes unresponsive as the /ddr/var partition reached to 100% due to excessive log files such as support bundle and core file in the support  or core directory.

Resolution:

Deleting the support bundle and core files from the admin mode.

1. To list the support bundle in the /ddr/var/support directory

#support bundle list

sysadmin@ddve3060# support bundle list
File                                               Upload   Size     Time Created
                                                   Status   (KiB)
------------------------------------------------   ------   ------   ------------------------
ddve3060-support-bundle-0810125218.tar.gz                   386166   Fri Aug 10 12:52:18 2018
ddve3060-support-bundle-0927190915.tar.gz                   499385   Mon Jan 14 14:52:41 2019
ddve3060-support-bundle-0810125218.tar.gz.spltaa            102400   Mon Jan 28 15:25:30 2019
ddve3060-support-bundle-0810125218.tar.gz.spltab            102400   Mon Jan 28 15:25:31 2019
ddve3060-support-bundle-0810125218.tar.gz.spltac            102400   Mon Jan 28 15:25:32 2019
ddve3060-support-bundle-0810125218.tar.gz.spltad            78966    Mon Jan 28 15:25:32 2019
------------------------------------------------   ------   ------   ------------------------

2. To delete the support bundle.

#support bundle delete (file name)

sysadmin@ddve3060# support bundle delete ddve3060-support-bundle-0810125218.tar.gz.spltad
Deleted ddve3060-support-bundle-0810125218.tar.gz.spltad.

3. To list the core files in the core directory

#support core dump list

sysadmin@ddve60# support coredump list
File                              Size        Time Created
-------------------------------   ---------   ------------------------
dd_vtl.core.20024.1520258852.gz   3.7 MiB     Mon Mar  5 19:37:33 2018
dd_vtl.core.20428.1520259125.gz   3.7 MiB     Mon Mar  5 19:42:05 2018
dd_vtl.core.21012.1520259750.gz   3.7 MiB     Mon Mar  5 19:52:30 2018
dd_vtl.core.21012.splitaa.gz      1022 KiB    Mon Apr 30 07:21:43 2018
ddsh.core.24851.1513138639.gz     1.1 MiB     Wed Dec 13 09:47:19 2017
sms.core.5994.1541727146.gz       318.6 MiB   Fri Nov  9 07:07:39 2018
-------------------------------   ---------   ------------------------
sysadmin@ddve60#

4. To delete the core dump file.

sysadmin@ddve60# support coredump delete sms.core.5994.1541727146.gz
Deleted sms.core.5994.1541727146.gz.

Note: As customer do not have the access for bash mode  after upgrade to DD OS 6.1 for security reasons, they can remove the files from the admin mode also.