IDPA: How to find out if you have a DP4400 or DP4400s

Summary: This article explains the method to identify configured and unconfigured system as to which one is DP4400 vs. DP400s.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Instructions

With the introduction of DP4400s (small form factor) in the market, things can become complicated if you want to differentiate between DP4400 vs. DP4400s servers.
This article should assist you in identifying the system type.

For existing or configured system:

  1. First, identify if you are on DP4400/DP4400s as there are other IDPA models as well. In order to do so, login to ACM using SSH/PUTTY and run the following command:
rpm -qa | grep -i dataprotection

If you see the output as dataprotection-2.4.1-xxxxx.x86_64, then the system can either be DP4400 or DP4400s. Proceed further to identify the exact model number.

 

  1. Grep for the Model Name from the SKU configuration file with the following command:
grep 'Model Name="In' /usr/local/dataprotection/var/configmgr/server_data/skuconfig/selskuconfig.xml

If the output is <Model Name="Integrated Data Protection Appliance" Version="4400S">, then this is a DP4400s system.

If the output is <Model Name="Integrated Data Protection Appliance" Version="4400">, then this is a DP4400 regular system.


For unconfigured system:
For an unconfigured system, the first step is to ensure that you are using the DP4400x builds. Follow #1 from the aforementioned steps.
Then perform the below steps:

  1. Log in to ESXi associated with the box using a SSH/PUTTY and run the command 'df -h'. If the ESXi has only one DDVE partition, it is a DP4400s otherwise, it is a DP4400.

    DP4400s (df -h) display

    DP4400s drive output screenshot 

    DP4400 (df -h) display


    DP4400 drive output screenshot 

    2. Log in to iDRAC UI for the ESXi and navigate to Storage tab, under storage select 'Virtual disk' and if you see a single RAID 6 virtual disk, then it is a DP4400s otherwise, it is a DP4400.

    DP4400s (iDRAC vDISK) display

    DP4400s disk screenshot 

    DP4400 (iDRAC vDISK) display

    DP4400 (iDRAC vDISK) display  

Affected Products

Integrated Data Protection Appliance Family

Products

PowerProtect Data Protection Software, Integrated Data Protection Appliance Family, PowerProtect Data Protection Hardware, Integrated Data Protection Appliance Software
Article Properties
Article Number: 000019799
Article Type: How To
Last Modified: 17 Sep 2025
Version:  4
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