How to update SQL drivers on EMC SourceOne servers

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Instructions

To update the SQL drivers on SourceOne machines:

1) Install the current SQL Native Client Driver, located here at the time of this article:
    https://www.microsoft.com/en-us/download/details.aspx?id=50402
    No reboot is needed.

2) Update the registry settings for SourceOne ODBC configuration.  Note that that references to 
    "SQL Server Native Client 11.0" reflect the current SQL Server Native Client version at the time of the writing of this article.
    A newer version would require a change to the '11.0' version number in the steps below.

Important This method contains steps that tell you how to modify the registry.
However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully.
For added protection, back up the registry before you modify it.
Then, you can restore the registry if a problem occurs.
For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
https://support.microsoft.com/en-us/help/322756 How to back up and restore the registry in Windows

Update the registry settings for the SourceOne ODBC connections:
On Workers:
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\ODBC\ODBC.INI\ES1ACTIVITY]
"Driver"="C:\\Windows\\SysWOW64\\sqlncli11.dll"
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\ODBC\ODBC.INI\ES1SEARCH]
"Driver"="C:\\Windows\\SysWOW64\\sqlncli11.dll"

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\ODBC\ODBC.INI\ODBC Data Sources]
"ES1ACTIVITY"="SQL Server Native Client 11.0"
"ES1SEARCH"="SQL Server Native Client 11.0"

On Archive servers:
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\ODBC\ODBC.INI\ES1ARCHIVE]
"Driver"="C:\\Windows\\SysWOW64\\sqlncli11.dll"

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\ODBC\ODBC.INI\ODBC Data Sources]
"ES1ARCHIVE"="SQL Server Native Client 11.0"

On Master server and machines with SourceOne Console installed, all of the above settings will apply
 

Affected Products

SourceOne Email Management

Products

SourceOne Discovery Manager, SourceOne Email Management, SourceOne Email Supervisor
Article Properties
Article Number: 000019824
Article Type: How To
Last Modified: 06 Jun 2025
Version:  5
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