Data Domain: Enabling DD Boost API Logging | Precert Logs
Summary: This knowledge base article explains how to enable the DD Boost plugin logging when troubleshooting issues related to Boost and BoostFS. This is called a precert log.
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Instructions
Note: The DD Boost plugin does not log detailed API activity by default. Enabling precert logging using the
ddboost_precert.ini file allows for deeper diagnostics. Incorrect file placement, missing permissions, or misconfiguration can prevent log generation.
Reasons to Enable API-Level (precert) Logging:
- DD Boost or BoostFS operations are failing or behaving unexpectedly.
- Engineering or Support requests detailed API-level logs for analysis.
- No logs are generated despite expected Boost activity.
General Notes:
- Only enable precert logging when explicitly requested by Engineering or Support.
- Monitor disk space closely; logs can grow rapidly.
- Ensure correct permissions and file placement.
- Remove the
.inifile to disable logging. - BoostFS must be unmounted and remounted for changes to take effect.
File Locations by OS
| Operating System | ddboost_precert.ini Location |
ddboost_precert.log Location |
|---|---|---|
| Linux | /ddboost_precert.ini |
/DDLog/ddboost_precert.log |
| Solaris | /ddboost_precert.ini |
/DDLog/ddboost_precert.log |
| UNIX | /ddboost_precert.ini |
/DDLog/ddboost_precert.log |
| Windows | C:\ddboost_precert.ini |
C:\DDLog\ddboost_precert.log |
For BOOST/BoostFS Versions Prior to 7.0
Create an empty file named ddboost_precert.ini at the appropriate location (see table above). This enables logging to the default path.
For BOOST/BoostFS Version 7.0 and Later
Create a configured ddboost_precert.ini file with the following contents:
precert_enabled=true
num_log_files=4
log_file_size=512
log_file_name=ddboost_precert.log
log_file_dir=/DDLog
ddcl_logs_include=true
ddcl_logs_sev=4
- This configuration creates four log files of 512MB each (2GB total).
- Adjust
num_log_filesandlog_file_sizeas needed. - Logs can be redirected to a different location if disk space is limited.
Linux BOOSTFS Client Setup
- Create
/DDLogdirectory:mkdir /DDLogchmod 777 /DDLog
-
Create
/ddboost_precert.iniwith the configuration above. -
Ensure BoostFS is unmounted and remounted:
mount -o log-level=debug <mount_point>
Windows BOOSTFS Client Setup
- Create
C:\ddboost_precert.iniwith the following content:-
precert_enabled=true num_log_files=3 log_file_size=500 log_file_name=ddboost_precert.log log_file_dir=C:\DDLog ddcl_logs_include=true ddcl_logs_sev=4
-
-
Create
C:\DDLogand assign full read/write permissions. -
Unmount and remount BoostFS with debug logging enabled.
Cleanup and Disabling Logging
- Delete the
ddboost_precert.inifile. - Delete the
DDLogdirectory and its contents. - Remount BoostFS to apply changes.
- Collect BoostFS logs from
/opt/emc/boostfs/log.
Affected Products
Data DomainProducts
Data DomainArticle Properties
Article Number: 000020437
Article Type: How To
Last Modified: 10 Nov 2025
Version: 7
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