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Dell VxRail: How to Run the VxVerify Tool

Summary: This article introduces the VxRail VxVerify tool and how to successfully run VxVerify in a VxRail environment.

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Article Content


Table of Contents:

Introduction to VxRail VxVerify:

  • VxVerify is designed to proactively detect issues which could cause complications or failures during VxRail upgrades.
  • The VxVerify tool unpacks a Python program called the 'minion', which is sent to run on each ESXi node. This 'minion' reviews a list of host checks, such as checking iDRAC information and reviewing the vSAN health-check for each node.
  • Given the frequent updates to VxVerify tool itself, the life cycle of the 'minion' is designed to last 21 days. Always download the latest version before running VxVerify. See Download the latest VxVerify section below.

Install VxVerify:

  • To install VxVerify, download the latest file and copy it to VxRail Manager using SSH.
  • On VxRail Manager, extract the file and run VxVerify.
    • The VxVerify pyc filename includes the file version, whereas the examples below are simplified to vxverify.pyc.
    • If the pyc is renamed, VxVerify can still be run from Python, as listed below, but the menu script method of starting VxVerify ( would not work.
  • VxVerify runs by default from the following folder, which would be the best place to copy the file to (create it if necessary): 
  • VxVerify and VxRail use the same IP ports. VxVerify results are generated using SSH to the nodes and API from VxRM. Other ports are used to check specific services, such as port 9090 to the nodes.

Run VxVerify (using

  • The mystic user does not have sufficient permissions to VxVerify, so either the sudo must be used or use su to log in as root.
  • It is recommended to use the menu system ((, which prompts the user for what type of health check is required based on the inputs provided.  
sudo ./

For example:
Shell menu for running VxVerify on VxRail Manager
Shell menu for running VxVerify on VxRail Manager

VxVerify Best Practice

  • prompts the user to provide the vCenter root and administrator SSO users and passwords to run the tests.
    • If using a VxRail-managed vCenter, VxRail Engineering recommends providing these credentials to allow all tests to run fully.
    • If using a customer-managed vCenter, these tests may report settings or conditions on the vCenter that do not apply to the VxRail
  • Providing root credentials, allows additional VxRM tests to run but logging in as a standard user, such as 'mystic', is sufficient for all the host tests and most of the VxRM tests.

Troubleshooting and Log Collection:

Permissions issues exist accessing some Python packages in some VxRail 4.7 releases and on VxRail 7.0.010 and later. VxVerify can be run as the root user to address the permission issues. 
  • If the vCenter root user is not included, the VCSA tests do not run (sample warning below) but ESXi and VxRM tests do run with or without the root user.
  • A warning such as what is shown below may display if the VCSA root credentials are not supplied:
| vCenter_root           | Warning  21527 | warning: VCSA tests not run: no root password supplied                           .|
  • A warning such as what is shown below may display if the SSO administrator credentials are not supplied:
| vCenter_admin          | Warning  21527 | warning: VCSA admin tests not run: no SSO credentials supplied                   .|
  • To run and create logs, VxVerify MUST have write permissions to the /tmp/vxv folder even if the current user is root. If permission is not set properly, other users may fail to run VxVerify afterwards. The best practice is to set permissions to be as unrestricted as possible.
  • By default, VxVerify restarts VxRail Platform Services (/etc/init.d/vxrail-peservice) when it runs, to clear any stale Platform Services information.

Watch the following video "Dell VxRail: How to run the VxRail Verify Tool."


Run VxVerify (using Python):

Additional Information can be viewed by the article’s designated audience.

If following a procedure that includes running VxVerify pyc directly, without the Shell script (see article section: Run VxVerify (using, VxVerify can be run directly from Python.

The SSO and root credentials must be added manually as arguments, in addition to the target code level when running VxVerify from Python:
python ./vxverify.pyc -r root -u administrator@vsphere.local -g 7.0.401
  • sudo may have to be added in front of the command above, if not running it from root (the same applies to
  • The Python pyc file is compiled for a specific Python release family, such as Python 3.6 (vxverify3). Running the wrong VxVerify pyc file for the VxRail release results in Python responding with 'magic number' errors.
  • The example above prompts for the passwords that match the specified users.
  • If the root user is not included, the VCSA-root tests do not run, but ESXi and VxRM tests do run with or without the root user.
  • If the SSO user is not included, the VCSA-admin tests do not run and some VxRM tests would have reduced functionality.
  • Without the additional credentials listed above, VxVerify still runs, but does not include tests that require those credentials and so some issues are not tested for, which could potentially cause an upgrade to fail.

Alternative Python Versions

Some VxRail releases contain more than one version of Python, which means that it may be possible to run more than one version of VxVerify on that release. However, VxVerify requires several additional Python libraries to be present in the various 'site-packages' folders, which may not be present for some Python levels. 

The default Python level (which runs from the command 'python'), may not have the necessary packages and so the correct Python level may have to be specified in the Python command. For example,

python3.11 ./vxverify4.pyc -r root -u administrator@vsphere.local -g 8.0.210
  • sudo may have to be added in front of the command above, if not running it from root (the same applies to

VxVerify Release Train:

The VxVerify download bundle contains the several VxVerify versions, to cope with the different Python levels that can be present in VxRail Manager:
  • VxVerify is for VxRail 4.5, 4.7, and 7.0.000 (which uses Python 2.7)
  • VxVerify is for VxRail 7.0.010 and later (which use Python 3.6)
  • VxVerify is for VxRail 8.0.210 and later (which use Python 3.11)

The VxVerify .zip bundles numbered x.40 and later, contain packages for all supported VxRail releases (as shown above). Running VxVerify using automatically selects the correct pyc file, to match the Python level running on VxRM.

Download the latest VxVerify:

Dell Technologies Services - Central VxVerity for VxRail

See the "Associated Files" section to download the Readme file for a full list of changes.
Note: The link above requires a registered Dell account. If the link does not work, log in to Dell first at:

Readme file


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Article Properties

Affected Product

VxRail, VxRail Appliance Series


VxRail Appliance Family, VxRail Software

Last Published Date

24 Jul 2024



Article Type

How To