Avamar: How to add a Windows local system account to the Backup Operators group

Summary: The service account does not have proper credentials on the client to access files for backup in Avamar.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Instructions

The service account does not have proper credentials on the client to access files for backup in Avamar. No error messages will be recorded into the log file.
To correct this problem, add the service account to the local Backup Operators Group.

How to add a user to the Backup Operators group
  1. Open Computer Management
  2. In the console tree, click Groups. You can find it in Computer Management > Local Users and Groups > Groups
  3. In the details pane double-click Backup Operators.
  4. On the Backup Operators Properties dialog box, click Add.
  5. On the Select Users or Groups dialog box, next to Name, type the domain and user name of the person you want to make a backup operator Type the domain name first, then a backslash, then the user name.
In this case we want to use local system account which is "NT AUTHORITY\SYSTEM"
Click Add, and then click OK.

To add via command line.
Open a dos prompt and run this command
net localgroup "Backup Operators" "NT AUTHORITY\SYSTEM" /add
 
To confirm run the following command to provide listing of the members of the group.add,
    net localgroup "Backup Operators"

Affected Products

Avamar

Products

Avamar, Avamar Client for Windows
Article Properties
Article Number: 000023148
Article Type: How To
Last Modified: 08 Oct 2024
Version:  5
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.