NVP vProxy: Unable to assign vProxy for FL Recovery: NSR VMware proxy is not available for datastores (<empty>) using transport mode 'Hotadd' in vCenter

Summary: VM FLR fails with unable to to mount

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

The following error is posted in NMC as well as C:\Program Files\EMC Networker\nsr\logs\adhoc\nrvproxy_flr folder.
155854:nsrvproxy_flr: Starting Saveset Mount...
155858:nsrvproxy_flr: Mounting Saveset Id '9a3e1c2d-00000006-97396bf7-59396bf7-006a5000-92010156' on vCenter 'vcenter.ebr.com' at VM 'vm-rh5(vm-24)' using NetWorker server 'networker.ebr.com' for user 'root'.
162830:nsrvproxy_flr: Mount Job Id '928032'.
153330:nsrvproxy_flr: Unable to assign vProxy for FL Recovery: NSR VMware proxy is not available for datastores (<empty>) using transport mode 'Hotadd' in vCenter 'vcenter.ebr.com'..
164881:nsrvproxy_flr: Operation completed with errors.


kA2f1000000L3thCAC_3_0
Figure 1: NMC recover wizard showing VM FLR mount failure.

Cause

The datastore restriction will essentially mean we can work with only X or Y datastore.
If there are datastore restrictions, no  FLR and Instant Recovery will work.
kA2f1000000L3thCAC_1_0
Figure 2: vProxy settings showing Datastore restriction. 

Resolution

Ensure that you have at least one proxy that is not restricted to a specific datastore. For the vProxy, select Properties and then select Configuration, and verify that datastores is left blank.
kA2f1000000L3thCAC_2_0
Figure 3: vProxy settings showing no datastore restriction

Additional Information

Affected Products

NetWorker

Products

NetWorker
Article Properties
Article Number: 000029040
Article Type: Solution
Last Modified: 03 Nov 2023
Version:  3
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