NetWorker: NMC-gendannelse (recoverpsm) kan ikke køre på Linux/UNIX NMC-serveren "ld.so.1: recoverpsm: fatal: libdbodbc12_r.so: open failed: Ingen sådan fil eller mappe aflivet"

Summary: Under en NMC-databasegendannelse (nmcdb) med recoverpsm returneres en fejl, der angiver, at handlingen ikke kan finde libdbodbc12_r.so

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Symptoms

Når du forsøger at udføre en NMC-databasegendannelse (recoverpsm), mislykkes gendannelsen med: 
root@nmcserver:/opt/lgtonmc/bin# ./recoverpsm
ld.so.1: recoverpsm: fatal: libdbodbc12_r.so: open failed: No such file or directory
Killed

 

Cause

Bibliotekslinket til libdbodbc12_r.so er ødelagt eller mangler.

Resolution

Trinnene i denne KB forudsætter, at NMC er blevet installeret på standardPlacering for Linux/UNIX: /opt/lgtonmc. Hvis du har installeret NMC på en anden placering, skal du foretage de nødvendige ændringer af alle kommandoer, der vises i denne KB for dit miljø.

1. Vis dynamiske afhængigheder, der anvendes af den binære recoverpsm-fil: ldd /opt/lgtonmc/bin/recoverpsm 
root@nmcserver:/opt/lgtonmc/bin# ldd /opt/lgtonmc/bin/recoverpsm
        libdl.so.1 =>    /lib/64/libdl.so.1
        libdbodbc12_r.so =>      (file not found)
        libdbtasks12_r.so =>     (file not found)
        libsocket.so.1 =>        /lib/64/libsocket.so.1
        libnsl.so.1 =>   /lib/64/libnsl.so.1
        libresolv.so.2 =>        /lib/64/libresolv.so.2
        libpthread.so.1 =>       /lib/64/libpthread.so.1
        libthread.so.1 =>        /lib/64/libthread.so.1
        librt.so.1 =>    /lib/64/librt.so.1
        libCstd.so.1 =>  /usr/lib/64/libCstd.so.1
        libCrun.so.1 =>  /usr/lib/64/libCrun.so.1
        libm.so.2 =>     /lib/64/libm.so.2
        libc.so.1 =>     /lib/64/libc.so.1
        libmp.so.2 =>    /lib/64/libmp.so.2
        libmd.so.1 =>    /lib/64/libmd.so.1
        libcryptoutil.so.1 =>    /lib/64/libcryptoutil.so.1

2. Du kan bekræfte biblioteksplaceringen med kommandoen Linux/UNIX find: 

find / -name libdbodbc12_r.so

root@nmcserver:/opt/lgtonmc/bin# find / -name libdbodbc12_r.so
/opt/lgtonmc/sybasa/lib/libdbodbc12_r.so

3. Link biblioteket med Linux/UNIX-eksportkommandoen: 

export LD_LIBRARY_PATH=/opt/LGTOnmc/sybasa/lib/:/opt/LGTOnmc/bin/recoverpsm

4. Nu skal ldd rapportere biblioteksplaceringen for libdbodbc12_r.so: ldd /opt/lgtonmc/bin/recoverpsm

root@nmcserver:/opt/LGTOnmc/bin# ldd /opt/LGTOnmc/bin/recoverpsm
        libdl.so.1 =>    /lib/64/libdl.so.1
        libdbodbc12_r.so =>      /opt/LGTOnmc/sybasa/lib//libdbodbc12_r.so
        libdbtasks12_r.so =>     /opt/LGTOnmc/sybasa/lib//libdbtasks12_r.so
        libsocket.so.1 =>        /lib/64/libsocket.so.1
        libnsl.so.1 =>   /lib/64/libnsl.so.1
        libresolv.so.2 =>        /lib/64/libresolv.so.2
        libpthread.so.1 =>       /lib/64/libpthread.so.1
        libthread.so.1 =>        /lib/64/libthread.so.1
        librt.so.1 =>    /lib/64/librt.so.1
        libCstd.so.1 =>  /usr/lib/64/libCstd.so.1
        libCrun.so.1 =>  /usr/lib/64/libCrun.so.1
        libm.so.2 =>     /lib/64/libm.so.2
        libc.so.1 =>     /lib/64/libc.so.1
        libw.so.1 =>     /lib/64/libw.so.1

5. Forsøg at køre recoverpsm (Bemærk: GST-tjenesten bør ikke køre, når der udføres recoverpsm): 

NetWorker: Sådan gendanner du NMC-databasen

6. Start GST-tjenesten:

/etc/init.d/gst start
ps -ef | grep gst

root@nmcserver:/opt/lgtonmc/bin# systemctl start gst

root@nmcserver:/opt/lgtonmc/bin# ps -ef | grep gst
    root  1895  1793   0 14:31:40 pts/1       0:00 grep gst
    root  1893  1888   0 14:23:37 ?           0:00 /opt/lgtonmc/bin/gstsnmptrapd -d -Le -f -C -c /opt/lgtonmc/etc/snmptrapd.conf
    root  1888     1   0 14:23:14 ?           0:01 /opt/lgtonmc/bin/gstd

Affected Products

NetWorker

Products

NetWorker, NetWorker Management Console
Article Properties
Article Number: 000031494
Article Type: Solution
Last Modified: 20 Jun 2025
Version:  4
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