Hyper-V GLR 失败并显示“装载 AvFS 卷时出错”
Summary: 本文提供了 Avamar Hyper-V 粒度级恢复 (GLR) 失败的解决方法。
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Symptoms
重定向的 Hyper-V GLR 还原失败,并显示类似于以下内容的错误:
2018-05-10 16:19:30 avhypervglr Error <13773>: Failed to restore the target 'D:\Restore\' due to the following error: STATE_EVENT_IGNORED - Ignoring requested state transition for the 'plugin_restore' event with transition cause of 'CAUSE_RESTORE' while in the 'STATE_NOT_MOUNTED' state
从 avhypervglrsvc.log:
2018-04-16 14:25:02 avhypervglrsvc.exe Error <13390>: Error mounting AvFS volume '': 2018-04-16 14:31:50 avhypervglrsvc.exe Warning <0000>: STATE_EVENT_IGNORED - Ignoring requested state transition for the 'plugin_restore' event with transition cause of 'CAUSE_RESTORE' while in the 'STATE_NOT_MOUNTED' state 2018-04-16 14:31:50 avhypervglrsvc.exe Error <13397>: The following error occurred while handling the 'Restore' event: STATE_EVENT_IGNORED - Ignoring requested state transition for the 'plugin_restore' event with transition cause of 'CAUSE_RESTORE' while in the 'STATE_NOT_MOUNTED' state
Cause
在 “还原 ”屏幕中选择目标计算机,而不是 在“浏览粒度还原”屏幕中选择目标计算机。

这会导致备份装载到源计算机上,而不是目标计算机上。
GLR 还原必须在 GLR 装载备份的同一客户端计算机上进行。
Resolution
使用正确的过程执行 GLR。Avamar Exchange 用户指南的第 64 页至第 75 页提供了执行 GLR 的详细步骤《Avamar for 19.12 Exchange VSS 用户指南》。
Additional Information
本知识库文章适用于其他 GLR 应用程序,例如 Exchange 和 SharePoint。
Affected Products
Avamar, Avamar Plug-in for Hyper-V VSSArticle Properties
Article Number: 000031983
Article Type: Solution
Last Modified: 11 Jun 2025
Version: 4
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