ECS：xDoctor：RAP015：風扇故障
Summary: 風扇回報節點上的故障狀態。
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Symptoms
節點上的風扇已停止報告其處於正常運作狀態。
風扇回報其處於故障狀態，如果未解決此問題，可能會導致節點過熱。
風扇回報其處於故障狀態，如果未解決此問題，可能會導致節點過熱。
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CRITICAL - Fan Failure
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Node = 169.254.1.3
Extra = {'node': '169.254.1.3', 'item': 'Fan1', 'status': 'CRIT', 'fan': 'System Board', 'info': '0 RPM, below critical threshold'}
RAP = RAP015
Solution = KB 470284
Timestamp = 2023-08-22_102927
PSNT = CKMxxxxxxxxxxx @ 4.8-92.0
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CRITICAL - Fan Failure
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Node = 169.254.1.3
Extra = {'node': '169.254.1.3', 'item': 'Fan Redundancy', 'status': 'FAIL', 'fan': 'System Board', 'info': 'not redundant, redundancy lost'}
RAP = RAP015
Solution = KB 470284
Timestamp = 2023-08-22_102927
PSNT = CKMxxxxxxxxxxx @ 4.8-92.0Cause
由於電氣故障或老化導致移動元件故障。
Resolution
連線至所報告的節點並確認問題：
使用 cs_hal 確認回報節點的風扇狀態。
發出命令：# cs_hal感應器風扇
健全風扇的範例：
admin@node3:~> cs_hal sensors fan Entity Type Label Status Info ----- ----- ----- ----- ----- System Board Fan Fan1 OK 12600 RPM System Board Fan Fan2 OK 12600 RPM System Board Fan Fan3 OK 16920 RPM System Board Fan Fan4 OK 16920 RPM System Board Fan Fan5 OK 17040 RPM System Board Fan Fan6 OK 17040 RPM System Board Fan Fan Redundancy OK fully redundant;
如下圖所示，其他風扇的速度提高會產生更多氣流，讓節點保持涼爽，直到風扇更換為止。
風扇故障的範例：
admin@node3:~> cs_hal sensors fan Entity Type Label Status Info ----- ----- ----- ----- ----- System Board Fan Fan1 CRIT 0 RPM; below critical threshold System Board Fan Fan2 OK 13440 RPM System Board Fan Fan3 OK 20640 RPM System Board Fan Fan4 OK 20880 RPM System Board Fan Fan5 OK 20880 RPM System Board Fan Fan6 OK 20640 RPM System Board Fan Fan Redundancy FAIL not redundant; redundancy lost;
發出命令：# sudo ipmitool -H <BMC_IP> -U root -P passwd -I lanplus sdr type “Fan”
admin@node3:~> sudo ipmitool -H 192.168.219.103 -U root -P passwd -I lanplus sdr type "Fan" Fan1 | 38h | lcr | 7.1 | 0 RPM Fan2 | 39h | ok | 7.1 | 13440 RPM Fan3 | 3Ah | ok | 7.1 | 20640 RPM Fan4 | 3Bh | ok | 7.1 | 20880 RPM Fan5 | 3Ch | ok | 7.1 | 20880 RPM Fan6 | 3Dh | ok | 7.1 | 20640 RPM Fan Redundancy | 78h | ok | 7.1 | Redundancy Lost
發出命令：# sudo -i racadm getsensorinfo
(cutting the complete output.) admin@node3:~> sudo -i racadm getsensorinfo Sensor Type : FAN <Sensor Name> <Status> <Reading> <lc> <uc> <PWM %> <Type> System Board Fan1 Failed 0RPM 480RPM NA NA High Performance System Board Fan2 Ok 13440RPM 480RPM NA 65% High Performance System Board Fan3 Ok 20640RPM 480RPM NA 100% High Performance System Board Fan4 Ok 20640RPM 480RPM NA 100% High Performance System Board Fan5 Ok 20880RPM 480RPM NA 100% High Performance System Board Fan6 Ok 20640RPM 480RPM NA 100% High Performance <Sensor Name> <Status> <Type> System Board PS Redundancy Full Redundant PSU System Board Fan Redundancy Redundancy Lost Fan
如果任何風扇的狀態為「OK」，報告 CRIT，則代表風扇已故障，需要更換。如果您沒有此問題的服務要求 （SR），請參閱參閱本 KB 的 ECS 支援，以開啟服務要求。
Affected Products
ECS Appliance Hardware Gen1 U-SeriesProducts
ECS ApplianceArticle Properties
Article Number: 000041145
Article Type: Solution
Last Modified: 30 Sep 2025
Version: 5
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