ECS：xDoctor：RAP015：风扇故障
Summary: 风扇报告节点上的故障状态。
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Symptoms
节点上的风扇已停止报告其处于工作状态。
风扇报告它处于故障状态，如果不解决，可能会导致节点过热。
风扇报告它处于故障状态，如果不解决，可能会导致节点过热。
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CRITICAL - Fan Failure
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Node = 169.254.1.3
Extra = {'node': '169.254.1.3', 'item': 'Fan1', 'status': 'CRIT', 'fan': 'System Board', 'info': '0 RPM, below critical threshold'}
RAP = RAP015
Solution = KB 470284
Timestamp = 2023-08-22_102927
PSNT = CKMxxxxxxxxxxx @ 4.8-92.0
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CRITICAL - Fan Failure
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Node = 169.254.1.3
Extra = {'node': '169.254.1.3', 'item': 'Fan Redundancy', 'status': 'FAIL', 'fan': 'System Board', 'info': 'not redundant, redundancy lost'}
RAP = RAP015
Solution = KB 470284
Timestamp = 2023-08-22_102927
PSNT = CKMxxxxxxxxxxx @ 4.8-92.0Cause
由于电气故障或老化导致的活动部件故障。
Resolution
连接到有问题的节点并验证问题：
使用 cs_hal 验证报告的节点上的风扇状态。
发出命令：# cs_hal传感器风扇
运行状况良好的风扇示例：
admin@node3:~> cs_hal sensors fan Entity Type Label Status Info ----- ----- ----- ----- ----- System Board Fan Fan1 OK 12600 RPM System Board Fan Fan2 OK 12600 RPM System Board Fan Fan3 OK 16920 RPM System Board Fan Fan4 OK 16920 RPM System Board Fan Fan5 OK 17040 RPM System Board Fan Fan6 OK 17040 RPM System Board Fan Fan Redundancy OK fully redundant;
如下图所示，其他风扇的速度增加，产生更多的气流，使节点保持冷却，直到更换风扇为止。
风扇故障的示例：
admin@node3:~> cs_hal sensors fan Entity Type Label Status Info ----- ----- ----- ----- ----- System Board Fan Fan1 CRIT 0 RPM; below critical threshold System Board Fan Fan2 OK 13440 RPM System Board Fan Fan3 OK 20640 RPM System Board Fan Fan4 OK 20880 RPM System Board Fan Fan5 OK 20880 RPM System Board Fan Fan6 OK 20640 RPM System Board Fan Fan Redundancy FAIL not redundant; redundancy lost;
发出命令：# sudo ipmitool -H <BMC_IP> -U root -P passwd -I lanplus sdr type “Fan”
admin@node3:~> sudo ipmitool -H 192.168.219.103 -U root -P passwd -I lanplus sdr type "Fan" Fan1 | 38h | lcr | 7.1 | 0 RPM Fan2 | 39h | ok | 7.1 | 13440 RPM Fan3 | 3Ah | ok | 7.1 | 20640 RPM Fan4 | 3Bh | ok | 7.1 | 20880 RPM Fan5 | 3Ch | ok | 7.1 | 20880 RPM Fan6 | 3Dh | ok | 7.1 | 20640 RPM Fan Redundancy | 78h | ok | 7.1 | Redundancy Lost
发出命令：# sudo -i racadm getsensorinfo
(cutting the complete output.) admin@node3:~> sudo -i racadm getsensorinfo Sensor Type : FAN <Sensor Name> <Status> <Reading> <lc> <uc> <PWM %> <Type> System Board Fan1 Failed 0RPM 480RPM NA NA High Performance System Board Fan2 Ok 13440RPM 480RPM NA 65% High Performance System Board Fan3 Ok 20640RPM 480RPM NA 100% High Performance System Board Fan4 Ok 20640RPM 480RPM NA 100% High Performance System Board Fan5 Ok 20880RPM 480RPM NA 100% High Performance System Board Fan6 Ok 20640RPM 480RPM NA 100% High Performance <Sensor Name> <Status> <Type> System Board PS Redundancy Full Redundant PSU System Board Fan Redundancy Redundancy Lost Fan
如果任何风扇的状态为“OK”，报告 CRIT，则风扇发生故障，应进行更换。如果您没有针对此问题的服务请求 （SR），请向 ECS 支持人员创建一个服务请求（请参阅此知识库文章）。
Affected Products
ECS Appliance Hardware Gen1 U-SeriesProducts
ECS ApplianceArticle Properties
Article Number: 000041145
Article Type: Solution
Last Modified: 30 Sep 2025
Version: 5
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