Avamar 目標虛擬機器:VM 主機名稱無法連線至代理:由於網路組態不正確,使用 https://proxyIPAddr 的 Proxy-FullQualifiedDomainName

Summary: 在嘗試完成虛擬機器 (VM) FLR 期間,會注意到上述錯誤訊息。FLR 會在長時間執行後失敗。

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Symptoms

虛擬機器檔案層級還原,Avamar 管理使用者介面會顯示下列錯誤。

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文字錯誤訊息:

Error message: Target VM: VM-hostname cannot reach proxy: Proxy-FullyQualifiedDomainName via https://proxyIPAddr due to incorrect network configuration.
Restoration may take significantly longer time Press "Continue" to start the restore                      

                                                                             

Cause

負責偵聽代理中連接埠 443 的服務未執行:
 

Proxy-FullQualifiedDomainName:~ # netstat -plnt |egrep "Proto|443"
Proto Recv-Q Send-Q Local Address           Foreign Address         State       PID/Program name

Proxy-FullQualifiedDomainName:~ # service jetty status
Jetty Info: Jetty Service is not running.


 

Resolution

請先啟動服務,然後再次啟動 FLR 重試。
 
Proxy-FullQualifiedDomainName:~ # service jetty start
Shutting down vami-lighttpd:done.
Jetty Info: Jetty daemon started.

Proxy-FullQualifiedDomainName:~ # service jetty status
Jetty Info: Jetty Service is running.[13234]

Proxy-FullQualifiedDomainName:~ # netstat -plnt |egrep "Proto|443"
Proto Recv-Q Send-Q Local Address           Foreign Address         State       PID/Program name
tcp        0      0 :::443                  :::*                    LISTEN      13234/java



-- Also make sure the service is configured to start automatically in multi-user runlevels:
 
Proxy-FullQualifiedDomainName:~ # chkconfig --list |grep jetty
jetty                     0:off  1:off  2:on   3:on   4:on   5:on   6:off


-- Case change the service configuration to automatically start on given runlevels is necessary, use command below:
Proxy-FullQualifiedDomainName:~ # chkconfig --level 2345 jetty on

-- In case the above steps didn't fix the issue, follow next steps:
  1.  在用於 FLR 的代理上編輯 usr/local/avamarclient/bin/config.xml。
  2.  將 wget 參數的值從 0 更改為 1,如下所示:
     <enablewgetrestore>1</enablewgetrestore> 
    	




Affected Products

Avamar
Article Properties
Article Number: 000050308
Article Type: Solution
Last Modified: 05 Sep 2025
Version:  4
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