Dell EMC Unity : Configurer ESRS derrière un proxy (corrigible par l’utilisateur)
Summary: Code d’erreur Configure-ESRS-behind-Proxy 0x6400bbe
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Symptoms
Nouvelle configuration ESRS sur Dell EMC Unity.
Impossible de configurer ESRS sur Dell EMC Unity derrière le serveur proxy HTTP.
À partir du fichier journal ESRS (/EMC/CEM/log/eVE/var/log/esrs/connectivityreport.log) : le proxy a commencé à demander l’authentification, mais la réponse du serveur proxy ERR_CACHE_ACCESS :
INFO 2016-11-18 01:25:08,057 c.e.e.c.s.ConnectivityReportServiceImpl response : HTTP/1.0 407 Proxy Authentication Required [Server : squid, Date : Fri, 18 Nov 2016 01:25:06 GMT, Content-Type : text/html, Content-Length : 1358, Expire : Fri, 18 Nov 2016 01:25:06 GMT, X-Squid-Error : ERR_CACHE_ACCESS_DENIED 0, Proxy-Authenticate : NTLM, X-Cache : MISS from ClientSiteProxy, X-Cache-Lookup : NONE from ClientSiteProxy :3128, Connection : close]
INFO 2016-11-18 01:25:08,057 c.e.e.c.s.ConnectivityReportServiceImpl Time taken : Débloquer le niveau 103
INFO 2016-11-18 01:25:08,057 c.e.e.c.s.ConnectivityReportServiceImpl avgPingTime : 25,0
INFO 2016-11-18 01:25:08,057 c.e.e.c.s.ConnectivityReportServiceImpl Call populateConnectivityBean : host esr3gduprd03.emc.comport : 443
INFO 2016-11-18 01:25:08,057 c.e.e.c.s.ConnectivityReportServiceImpl Latch count is 7
INFO 2016-11-18 01:25:08,058 c.e.e.c.s.ConnectivityReportServiceImpl Time taken : 103
Impossible de configurer ESRS sur Dell EMC Unity derrière le serveur proxy HTTP.
À partir du fichier journal ESRS (/EMC/CEM/log/eVE/var/log/esrs/connectivityreport.log) : le proxy a commencé à demander l’authentification, mais la réponse du serveur proxy ERR_CACHE_ACCESS :
INFO 2016-11-18 01:25:08,057 c.e.e.c.s.ConnectivityReportServiceImpl response : HTTP/1.0 407 Proxy Authentication Required [Server : squid, Date : Fri, 18 Nov 2016 01:25:06 GMT, Content-Type : text/html, Content-Length : 1358, Expire : Fri, 18 Nov 2016 01:25:06 GMT, X-Squid-Error : ERR_CACHE_ACCESS_DENIED 0, Proxy-Authenticate : NTLM, X-Cache : MISS from ClientSiteProxy, X-Cache-Lookup : NONE from ClientSiteProxy :3128, Connection : close]
INFO 2016-11-18 01:25:08,057 c.e.e.c.s.ConnectivityReportServiceImpl Time taken : Débloquer le niveau 103
INFO 2016-11-18 01:25:08,057 c.e.e.c.s.ConnectivityReportServiceImpl avgPingTime : 25,0
INFO 2016-11-18 01:25:08,057 c.e.e.c.s.ConnectivityReportServiceImpl Call populateConnectivityBean : host esr3gduprd03.emc.comport : 443
INFO 2016-11-18 01:25:08,057 c.e.e.c.s.ConnectivityReportServiceImpl Latch count is 7
INFO 2016-11-18 01:25:08,058 c.e.e.c.s.ConnectivityReportServiceImpl Time taken : 103
Cause
Le serveur proxy demande l’authentification, ce qui empêche Dell EMC Unity d’accéder à *.emc.com via le serveur proxy.
Resolution
Adresses *.emc.com sur liste blanche pour contourner l’authentification sur le serveur proxy. Ensuite, vous n’obtiendrez plus de ERR_CACHE_ACCESS_DENIED du proxy.
Affected Products
Dell EMC Unity FamilyProducts
Dell Unity 300, Dell EMC Unity 300F, Dell EMC Unity 350F, Dell EMC Unity 400, Dell EMC Unity 400F, Dell EMC Unity 450F, Dell EMC Unity 500, Dell EMC Unity 500F, Dell EMC Unity 550F, Dell EMC Unity 600, Dell EMC Unity 650F
, Dell EMC Unity Family |Dell EMC Unity All Flash, Dell EMC Unity Family, Dell EMC Unity Hybrid, Dell EMC UnityVSA Professional Edition/Unity Cloud Edition
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Article Properties
Article Number: 000052595
Article Type: Solution
Last Modified: 17 Oct 2025
Version: 4
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