Dell Unity: Can not manage Routes or Ping/Trace from Unisphere

Summary: Unisphere for Dell Unity is not able to Manage Routes or Ping/Trace if you do you have iSCSI interfaces

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

Unable to utilize the Dell Unity Unisphere System settings for Managing Routes or Ping/Trace.  

Unable to use Managing Routes via Unisphere to add default routes

 Unisphere UI 

Unable to use Ping/Trace via Unisphere to try to ping a host

 Ping/Trace via Unisphere 

 

Cause

Unisphere for Dell EMC Unity is not able to Manage Routes or Ping/Trace if you do NOT have an iSCSI interfaces in upc_Unity_3_10_upcBuilder-4.0.2.8627717-GNOSIS_RETAIL and lower.

Resolution

If you create an iSCSI interface, this action will allow to add/manage routes to it.  

Engineering has advise that this functionality is expected to be available for NAS Servers in release due in December 2016. 

Affected Products

Dell EMC Unity Family

Products

Dell EMC Unity Family
Article Properties
Article Number: 000052865
Article Type: Solution
Last Modified: 17 Feb 2025
Version:  4
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