NVP-vProxy: Linux VM FLR Failing - Can't connect to recover agent dial unix /var/run/vflragentd.sock: connect: no such file or directory

Summary: The NetWorker VMware Protection (NVP) integration is configured with the vProxy appliance. While performing a file-level restore (FLR) of a Linux virtual machine (VM), the saveset cannot be mounted to the target VM properly because the /var/run/vflragentd.sock file does not exist. The /var/run/vflragentd.sock file has not been created because the vflragentd is not running on the target Linux VM. Manually start postinstall.sh on the target Linux VM. This will manually start the vflragentd and create the /var/run/vflragentd.sock file, allowing your FLR to proceed. ...

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Symptoms

The NetWorker VMware Protection (NVP) integration is configured with the vProxy appliance. While performing a file-level restore (FLR) of a Linux virtual machine (VM), the saveset cannot be mounted to the target VM properly because the /var/run/vflragentd.sock file does not exist. 
  
159373:nsrvproxy_flr: vProxy Log: YYYY/MM/DD HH:MM:SS ERROR:  [@(#) Build number: 145] Could not mount VMDKs [[testvm01-1510317330] vm-1894-disk-key-2003.vmdk [vproxy01-1510317330] vm-1894-disk-key-2000.vmdk [vproxy01-1510317330] vm-1894-disk-key-2001.vmdk [vproxy01-1510317330] vm-1894-disk-key-2002.vmdk] onto VM 'testvm01' (vm-1894) filesystems: [Can't connect to recover agent dial unix /var/run/vflragentd.sock: connect: no such file or directory]

Cause

The /var/run/vflragentd.sock file has not been created because the vflragentd is not running on the target Linux VM.

Resolution

1. On the target Linux VM, verify the /var/run/vflragentd.sock file does not exist 
ls -ltr /var/run | grep vflr
2. Verify if vflragent is running 
./opt/emc/vproxyra/bin/vflragent status
3. Start postinstall.sh 
./opt/emc/vproxyra/bin/postinstall.sh
4. Verify the vflragent is running 
./opt/emc/vproxyra/bin/vflragent status
5. Re-run the FLR process
 
Example:  
root@targetvm01:> ls -ltr /var/run | grep vflr
root@targetvm01:>
root@targetvm01:> ./opt/emc/vproxyra/bin/vflragent status
EMC vProxy FLR Agent is stopped
root@targetvm01:> ./opt/emc/vproxyra/bin/postinstall.sh
Starting EMC vProxy FLR Agent...
root@targetvm01:> ./opt/emc/vproxyra/bin/vflragent status
EMC vProxy FLR Agent is running
root@targetvm01:> ls -ltr /var/run | grep vflr
srwxrwxrwx  1 root       root           0 YYYY-MM-DD HH:SS vflragentd.sock

Additional Information

NVP vProxy: Unable to install FLR agent on Linux Virtual Machine.

See the NetWorker VMware Integration Guide for any potential FLR support limitations.

Affected Products

NetWorker

Products

NetWorker
Article Properties
Article Number: 000052894
Article Type: Solution
Last Modified: 02 Nov 2023
Version:  3
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