Avamar: Kan ikke skylle MCS efter server_data-filernes meddelelse "Administrator Server flush failed." på grund af beskadigelse af filsystemet

Summary: Ungraceful nedlukning resulterede i beskadigede filer. Fejl ved tømning af administratorserver "Administratorserverskyl mislykkedes"

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Symptoms

Proaktiv kontrol rapporterede fejl i filtilladelser som følger:

ERROR:  File /usr/local/avamar/var/mc/server_data/postgres/bad_data/pg_stat_tmp/db_0.stat is not readable by admin and will cause flush failures
ERROR:  File /usr/local/avamar/var/mc/server_data/postgres/bad_data/pg_stat_tmp/db_16384.stat is not readable by admin and will cause flush failures
RESOLUTION: Change permissions or move files. 
# --> File Permissions               *FAILED*

Forsøg på manuel fjernelse af MCS, men mislykkes (reduceret output/kommando med fed skrift):

admin@UtilityNode:~/>: mcserver.sh --flush --verbose
.
.
.
Flushing Administrator Server...
Administrator Server flush failed.

 

Cause

Uværdig nedlukning på Avamar-serveren resulterer i et beskadiget filsystem med to dårlige filer indeni.

Registreringsdato, hvor bad_data er oprettet:

root@UtilityNode:/data01/avamar/var/mc/server_data/postgres/#: ls -la /data01/avamar/var/mc/server_data/postgres/
total 8
drwx------  4 admin admin   32 Jul 21 13:21 .
drwxr-xr-x  6 admin admin 4096 Aug 15 14:32 ..
drwxr-xr-x  3 admin admin   24 Jul 21 13:21 bad_data
drwx------ 19 admin admin 4096 Aug 11 04:18 data

Beskadigede filer under /bad_data:

root@UtilityNode:/usr/local/avamar/var/mc/server_data/postgres/bad_data/pg_stat_tmp/#: ls -la
ls: cannot access db_0.stat: No such file or directory
ls: cannot access db_16384.stat: No such file or directory
total 0
drwx------ 2 admin admin 42 Jul 21 12:59 .
drwxr-xr-x 3 admin admin 24 Jul 21 13:21 ..
?????????? ? ?     ?      ?            ? db_0.stat
?????????? ? ?     ?      ?            ? db_16384.stat

Note how the time the system rebooted matches the modification date of the directory which contains the bad data.
root@UtilityNode:/data01/avamar/var/mc/server_data/postgres/#: uptime
 14:42pm  up 25 days  6:52,  1 user,  load average: 0.39, 0.42, 0.42

Årsagen til genstart (på dette særlige eksempel var det strømafbrydelse). Filen /var/log/messages indeholder følgende:

Jul 21 05:49:33 UtilityNode ipmiutil: igetevent-gen4t: 00c7 07/21/17 05:49:29 MIN BMC Power Supply Status #98 External Fault (asserted) 6f [0d ff ff] - ELOG(632) 0x79 : 0xB800 0x7E : 0x00 0x80 : 0x00 0x01 : 0x80 0

 

Resolution

Hvis symptomerne matcher på dit Avamar-system, skal du kontakte Avamar Support og se denne artikel (KB 503262)

Support gennemgår systemet, og hvis problemet matcher, hjælper de med at identificere de beskadigede filer og rette problemet.

 

Affected Products

Avamar

Products

Avamar
Article Properties
Article Number: 000052976
Article Type: Solution
Last Modified: 06 Nov 2025
Version:  4
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