Avamar：由于文件系统损坏，在server_data文件后出现“管理员服务器刷新失败。”消息后无法刷新 MCS

Summary: 非正常关机导致文件损坏。刷新 Administrator Server 时出错 “Administrator Server flush failed”

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Symptoms

主动检查报告了文件权限失败，如下所示：

ERROR:  File /usr/local/avamar/var/mc/server_data/postgres/bad_data/pg_stat_tmp/db_0.stat is not readable by admin and will cause flush failures
ERROR:  File /usr/local/avamar/var/mc/server_data/postgres/bad_data/pg_stat_tmp/db_16384.stat is not readable by admin and will cause flush failures
RESOLUTION: Change permissions or move files. 
# --> File Permissions               *FAILED*

尝试手动刷新 MCS 失败（减少的输出/命令以粗体显示）：

admin@UtilityNode:~/>: mcserver.sh --flush --verbose
.
.
.
Flushing Administrator Server...
Administrator Server flush failed.

 

Cause

Avamar Server 上的非正常关机会导致文件系统损坏，其中包含两个坏文件。

创建bad_data的检测日期：

root@UtilityNode:/data01/avamar/var/mc/server_data/postgres/#: ls -la /data01/avamar/var/mc/server_data/postgres/
total 8
drwx------  4 admin admin   32 Jul 21 13:21 .
drwxr-xr-x  6 admin admin 4096 Aug 15 14:32 ..
drwxr-xr-x  3 admin admin   24 Jul 21 13:21 bad_data
drwx------ 19 admin admin 4096 Aug 11 04:18 data

/bad_data下的损坏文件：

root@UtilityNode:/usr/local/avamar/var/mc/server_data/postgres/bad_data/pg_stat_tmp/#: ls -la
ls: cannot access db_0.stat: No such file or directory
ls: cannot access db_16384.stat: No such file or directory
total 0
drwx------ 2 admin admin 42 Jul 21 12:59 .
drwxr-xr-x 3 admin admin 24 Jul 21 13:21 ..
?????????? ? ?     ?      ?            ? db_0.stat
?????????? ? ?     ?      ?            ? db_16384.stat

Note how the time the system rebooted matches the modification date of the directory which contains the bad data.
root@UtilityNode:/data01/avamar/var/mc/server_data/postgres/#: uptime
 14:42pm  up 25 days  6:52,  1 user,  load average: 0.39, 0.42, 0.42

重新启动的原因（在此特定示例中为断电）。/var/log/messages 文件包含以下内容：

Jul 21 05:49:33 UtilityNode ipmiutil: igetevent-gen4t: 00c7 07/21/17 05:49:29 MIN BMC Power Supply Status #98 External Fault (asserted) 6f [0d ff ff] - ELOG(632) 0x79 : 0xB800 0x7E : 0x00 0x80 : 0x00 0x01 : 0x80 0

 

Resolution

如果症状在您的 Avamar 系统上匹配，请联系 Avamar 支持并参阅此文章 （KB 503262）

支持人员会审查系统，如果问题匹配，他们将帮助识别损坏的文件并纠正问题。

 

Affected Products

Avamar

Products

Avamar
Article Properties
Article Number: 000052976
Article Type: Solution
Last Modified: 06 Nov 2025
Version:  4
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