Avamar: Proxy Deployment Manager kan ikke installere en ny proxy

Summary: Implementeringsrapporterne "ERROR DEPLOYING PROXY;"-registreringen mislykkes med netværkstimeout, fordi port 5489 er blokeret mellem hjælpeprogramnoden og proxyen.

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Symptoms

  • Proxy Deployment Manager kunne ikke installere en ny proxy i det registreringstrin, der vises "ERROR DEPLOYING PROXY" Fejlmeddelelse.
  • Proxyen blev implementeret, men ødelagt, da registreringstrinnet til Avamar mislykkedes.
    • Når du kontrollerer proxyimplementeringslogfilerne i nedenstående sti
/usr/local/avamar/var/log/vcs/deploymanager.log
  •  Logfilerne viser følgende.
yyyy-mm-19Thh:mm:ss.682+0100 TRACE [Thread-24      ][             util.VcConnection#        keepAlive]: Keep-aliving VC session
yyyy-mm-19Thh:mm:ss.682+0100 TRACE [Thread-24      ][ impl.ConnectionManagerService#    sendKeepAlive]: Keep-alive connection manager session: ...2cc6b4c9b53d
yyyy-mm-19Thh:mm:ss.803+0100 DEBUG [ool-10-thread-5][       util.ProxyNetworkWaiter#mServiceReachable]: Failure (timed out)
yyyy-mm-19Thh:mm:ss.803+0100 WARN  [ool-10-thread-5][       util.ProxyNetworkWaiter#waitForNetworking]: Proxy CIM service is not reachable
yyyy-mm-19Thh:mm:ss.803+0100 ERROR [ool-10-thread-5][       util.ProxyNetworkWaiter#waitForNetworking]: Unable to establish connection to proxy.
yyyy-mm-19Thh:mm:ss+0100 WARN  [ool-10-thread-5][           worker.DeployWorker#              run]: Network timeout
yyyy-mm-19Thh:mm:ss.829+0100 DEBUG [ool-10-thread-5][             worker.TaskWorker#teTaskDescription]: Updating task description: 
yyyy-mm-19Thh:mm:ss.834+0100 INFO  [ool-10-thread-5][             worker.TaskWorker#    sendTaskError]: Sending fault com.emc.avamar.vmware.vcs.deploymanager.network_timeout_fault
yyyy-mm-19Thh:mm:ss.849+0100 INFO  [ool-10-thread-5][           worker.DeployWorker#              run]: Deploy of proxy <New_Proxy_Name> to host <ESX_FQN> was not successful. Cleaning up deploy artifacts...
yyyy-mm-19Thh:mm:ss.849+0100 DEBUG [ool-10-thread-5][             worker.TaskWorker#teTaskDescription]: Updating task description: Cleaning up after error...

Cause

  • Proxyen er implementeret korrekt, men mislykkes i registreringstrinnet og rapporterer, at der venter på netværket i statussen før fejl.
  • Det ser ud til, at port 5489 er deaktiveret mellem Avamar Utility-noden og proxyen, da denne port er vigtig for registreringsprocessen (Virtual Appliance Management Interface-processen).

Resolution

Aktivér port #5489 i retning fra hjælpeprogramnode til proxy, og det burde løse problemet.

Additional Information

Se følgende link nedenfor for at finde en liste over påkrævede dataporte til Dell Avamar-integration med VMware. (Side 125) 

Brugervejledning til Dell Avamar til VMware19.12

Affected Products

Avamar

Products

Avamar
Article Properties
Article Number: 000054716
Article Type: Solution
Last Modified: 20 Nov 2025
Version:  4
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