VxRail: 전체 VxRail 클러스터를 종료할 때 사전 검사 실패 PrecheckException

Summary: 전체 VxRail 어플라이언스 클러스터 사전 검사 PrecheckException을 종료할 때 오류 메시지 사전 검사에 실패합니다.

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Symptoms

VxRail 어플라이언스 종료
내부 오류로 인해 VxRail 최종 사전 검사에 실패했습니다.

전체 VxRail 어플라이언스를 종료하는 동안 모든 vCenter 작업이 시간 초과되었습니다. HA 비활성화, 서비스 VM 마이그레이션 등

Marvin.log 
2018-09-13T22:21:52:702Z [ERROR] [MessageBroker-2] o.s.s.s.TaskUtils$LoggingErrorHandler:95 - Unexpected error occurred in scheduled task.
2018-09-13T22:34:22:028Z [ERROR] [localhost-startStop-1] c.v.m.c.s.m.PlatformInformationService:252 - Unable to determine platform type: Failed to find primary host
2018-09-13T22:34:23:254Z [ERROR] [localhost-startStop-1] c.v.m.c.s.m.PlatformInformationService:252 - Unable to determine platform type: Failed to find primary host
2018-09-13T22:34:23:492Z [ERROR] [localhost-startStop-1] c.v.m.c.s.m.PlatformInformationService:252 - Unable to determine platform type: Failed to find primary host
Connectors-cluster.log 
Sep 13 22:31:19,167 GMT 2018  ERROR [AMQP Connection 127.0.0.1:5672] CachingConnectionFactory$DefaultChannelCloseLogger.log:1089 - Channel shutdown: connection error
Sep 13 22:31:19,167 GMT 2018  ERROR [AMQP Connection 127.0.0.1:5672] CachingConnectionFactory$DefaultChannelCloseLogger.log:1089 - Channel shutdown: connection error
Sep 13 22:31:19,167 GMT 2018  ERROR [AMQP Connection 127.0.0.1:5672] CachingConnectionFactory$DefaultChannelCloseLogger.log:1089 - Channel shutdown: connection error
Sep 13 23:13:00,858 GMT 2018  ERROR [SimpleAsyncTaskExecutor-1] PrecheckMQListener.check:66 - com.emc.mystic.manager.commons.emc.precheck.exception.PrecheckException

Sep 14 00:17:12,499 GMT 2018  ERROR [pool-51-thread-1] ServiceUtil.waitForTask:466 - Message The operation is not allowed in the current state.
Sep 14 00:17:12,499 GMT 2018  ERROR [pool-51-thread-1] VimOperator.migrateVMs:2016 - Migrating VM fails: vm-14
Sep 14 00:17:12,499 GMT 2018  ERROR [pool-51-thread-1] VimOperator.migrateVMs:2020 - Migrate VM failed:com.vmware.vim25.ManagedObjectReference@ 36891641  
java.lang.RuntimeException: Migrating VM fails: vm-14
 at com.emc.mystic.manager.commons.vmware.VimOperator.migrateVMs(VimOperator.java:2017) [mystic.manager.commons.vmware-4.0.401.jar:?]
 at com.emc.mystic.manager.connectors.cluster.ShutdownStartupServiceImpl$1.run(ShutdownStartupServiceImpl.java:162) [mystic.manager.connectors.cluster-4.0.401-lib.jar:?]
 at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511) [?:1.8.0_141]
 at java.util.concurrent.FutureTask.run(FutureTask.java:266) [?:1.8.0_141]
 at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149) [?:1.8.0_141]
 at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624) [?:1.8.0_141]
 at java.lang.Thread.run(Thread.java:748) [?:1.8.0_141]
Sep 14 00:17:12,500 GMT 2018  ERROR [pool-51-thread-1] ShutdownStartupServiceImpl$1.run:197 - Shutdown error
com.emc.mystic.manager.connectors.cluster.ClusterShutdownException: java.lang.RuntimeException: Migrating VM fails: vm-14
 at com.emc.mystic.manager.connectors.cluster.ClusterShutdownException.getClusterShutDownException(ClusterShutdownException.java:56) ~[mystic.manager.connectors.cluster-4.0.401-lib.jar:?]
 at com.emc.mystic.manager.connectors.cluster.ShutdownStartupServiceImpl$1.run(ShutdownStartupServiceImpl.java:164) [mystic.manager.connectors.cluster-4.0.401-lib.jar:?]
 at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511) [?:1.8.0_141]
 at java.util.concurrent.FutureTask.run(FutureTask.java:266) [?:1.8.0_141]
 at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149) [?:1.8.0_141]
 at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624) [?:1.8.0_141]
 at java.lang.Thread.run(Thread.java:748) [?:1.8.0_141]
Caused by: java.lang.RuntimeException: Migrating VM fails: vm-14
 at com.emc.mystic.manager.commons.vmware.VimOperator.migrateVMs(VimOperator.java:2017) ~[mystic.manager.commons.vmware-4.0.401.jar:?]
 at com.emc.mystic.manager.connectors.cluster.ShutdownStartupServiceImpl$1.run(ShutdownStartupServiceImpl.java:162) ~[mystic.manager.connectors.cluster-4.0.401-lib.jar:?]
 ... 5 more

Cause

DNS가 부족하여 vCenter가 작동하지 않습니다.  이 고객 환경에서는 DNS VM이 일반 VM으로 VxRail 어플라이언스에 있습니다.

Resolution

해결 방법: DNS 서버 VM 중 하나의 전원을 켜고 다른 모든 VM을 종료한 후 수동으로 종료를 다시 시도합니다.  
또는 vCenter 어플라이언스가 VxRail에 없는 DNS 서버를 가리키도록 합니다.

Additional Information

권장 사항: VxRail vCenter 어플라이언스는 VxRail Cluster에서 호스팅되지 않는 서버를 가리키는 DNS여야 합니다.
그렇지 않은 경우 DNS VM은 종료할 마지막 VM 중 하나여야 하며 종료할 마지막 ESXi Server에 배치해야 합니다.

고객은 여전히 실행 중인 Log Insight VM에서도 이 문제를 발견했습니다. 
Sep 13 23:46:57,625 GMT 2018  ERROR [pool-49-thread-1] ServiceUtil.waitForTask:466 - Message A general system error occurred: PBM error occurred during PreMigrateCheckCallback: Operation timed out
Sep 13 23:46:57,625 GMT 2018  ERROR [pool-49-thread-1] VimOperator.migrateVMs:2016 - Migrating VM fails: vm-17
Sep 13 23:46:57,625 GMT 2018  ERROR [pool-49-thread-1] VimOperator.migrateVMs:2020 - Migrate VM failed : com.vmware.vim25.ManagedObjectReference6f7a5a92
java.lang.RuntimeException: Migrating VM fails: vm-17
 at com.emc.mystic.manager.commons.vmware.VimOperator.migrateVMs(VimOperator.java:2017) [mystic.manager.commons.vmware-4.0.401.jar:?]
 at com.emc.mystic.manager.connectors.cluster.ShutdownStartupServiceImpl$1.run(ShutdownStartupServiceImpl.java:162) [mystic.manager.connectors.cluster-4.0.401-lib.jar:?]
 at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511) [?:1.8.0_141]
 at java.util.concurrent.FutureTask.run(FutureTask.java:266) [?:1.8.0_141]
 at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149) [?:1.8.0_141]
 at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624) [?:1.8.0_141]
 at java.lang.Thread.run(Thread.java:748) [?:1.8.0_141]
Sep 13 23:46:57,626 GMT 2018  ERROR [pool-49-thread-1] ShutdownStartupServiceImpl$1.run:197 - Shutdown error
com.emc.mystic.manager.connectors.cluster.ClusterShutdownException: java.lang.RuntimeException: Migrating VM fails: vm-17
 at com.emc.mystic.manager.connectors.cluster.ClusterShutdownException.getClusterShutDownException(ClusterShutdownException.java:56) ~[mystic.manager.connectors.cluster-4.0.401-lib.jar:?]
 at com.emc.mystic.manager.connectors.cluster.ShutdownStartupServiceImpl$1.run(ShutdownStartupServiceImpl.java:164) [mystic.manager.connectors.cluster-4.0.401-lib.jar:?]
 at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511) [?:1.8.0_141]
 at java.util.concurrent.FutureTask.run(FutureTask.java:266) [?:1.8.0_141]
 at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149) [?:1.8.0_141]
 at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624) [?:1.8.0_141]
 at java.lang.Thread.run(Thread.java:748) [?:1.8.0_141]
Caused by: java.lang.RuntimeException: Migrating VM fails: vm-17
 at com.emc.mystic.manager.commons.vmware.VimOperator.migrateVMs(VimOperator.java:2017) ~[mystic.manager.commons.vmware-4.0.401.jar:?]
 at com.emc.mystic.manager.connectors.cluster.ShutdownStartupServiceImpl$1.run(ShutdownStartupServiceImpl.java:162) ~[mystic.manager.connectors.cluster-4.0.401-lib.jar:?]
 ... 5 more

Affected Products

VxRail 460 and 470 Nodes

Products

VxRail 460 and 470 Nodes
Article Properties
Article Number: 000054970
Article Type: Solution
Last Modified: 05 Sep 2025
Version:  7
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