XtremIO: XMS fails to generate SNMP traps

Summary: When SNMP v1 is used, the XMS fails to generate SNMP traps.

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Symptoms



When SNMP-Version v1 is used, the XMS can fail to generate SNMP traps.

Cause

This issue has been reported on XMS 6.2.2-3.

Also being identified in XMS version: 6.2.2.-4 (Ref. SR: 17074169)
Only snmp v1 is affected.
Internally, an IP address is treated as a wrong data type for snmp v1 and it is causing the failure.

Resolution

Workaround:
Modify the snmp-notifier to version v2c and verify that it works with the send-snmp-notification command.

Fix will be implemented in a future release,
but as of Nov 2019, release date and version has not been decided yet.

Additional Information

There would be NO indication of the failure for users - merely SNMP Traps will not be received. But the array internal logs should show an indication of this failure.

If verification from Global Support is required please collect a cluster log-bundle and engage as follows: XtremIO: How to collect XtremIO log bundle for analysis by EMC Global Technical Support

If any other assistance (e.g. How to change/verify settings) is required please engage support as well.

Affected Products

XtremIO X2

Products

XtremIO X2
Article Properties
Article Number: 000054992
Article Type: Solution
Last Modified: 16 Jun 2025
Version:  3
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