Dell Unity: La actualización de software falla con el error de evaluación del estado:check_replication

Summary: Una actualización de software de Dell Unity falla con el "Error de evaluación del estado: check_replication_health_2, check_replication_health_5". La actualización de software también podría fallar con "Advertencia: check_replication_health_4". ...

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Symptoms

Alerta de eventos y mensajes de evaluación del estado de actualización:

errores
The health check has failed. One or more remote system problems were detected on the system and causes the upgrade to fail. Record the error code and search the Dell Online Support website for available support options.
[Error Code: platform::check_replication_health_2]

-------------------------------------Errors-------------------------------------
Platform: Check replication health
Sync is in progress for the following replication sessions:
         * VRT_xxxx_xx
Action : Cannot perform upgrade while a sync is in progress for a
         replication session. Please wait until the sync completes or pause the
         sessions and retry the upgrade.
ERROR_CODE=platform::check_replication_health_5|Error|VRT_xxxx_xx

Events > Alerts > Information: 
The remote system connection is out of date. Update the connection with the latest interface changes.

Warnings
One or more replication sessions are configured to be auto-synchronized. This could cause a problem during an upgrade. Pause the replication sessions prior to starting the upgrade and resume them after completing the upgrade. 
[Warning Code=platform::check_replication_health_4]

/nas/log/check_health.161031-152020.log
------------------------------------Warnings------------------------------------
Platform: Check replication health
The following replication sessions should be paused prior to starting the upgrade:
         * rep_sess_res_84_res_1_FNMxxxxxxxxxxx_FNMxxxxxxxxxxx
         * rep_sess_res_85_res_2_FNMxxxxxxxxxxx_FNMxxxxxxxxxxx
Action : Since these are auto-synchronized sessions, they could get  into critical state if replication attempts a sync during the upgrade.  To avoid this issue, please pause these sessions before starting the upgrade and resume them after the upgrade.

ERROR_CODE=platform::check_replication_health_4|Warning|rep_sess_nas_44_nas_1_FNMxxxxxxxxxxx_FNMxxxxxxxxxxx
* rep_sess_res_84_res_1_FNMxxxxxxxxxxx_FNMxxxxxxxxxxx
* rep_sess_res_85_res_2_FNMxxxxxxxxxxx_FNMxxxxxxxxxxx
-------------------------------------Errors-------------------------------------
Platform: Check replication health
The following remote systems have health problems:
         * FNMxxxxxxxxxxx
Action : Escalate this issue through your support organization and provide this output in your escalation.
ERROR_CODE=platform::check_replication_health_2|Error|FNMxxxxxxxxxxx
--------------------------------------------------------------------------------
UPGRADE CANNOT PROCEED.
Check Result: Error

spb:~$ uemcli /remote/sys -id RS_1 show -detail |grep Health
      Health state                 = Minor failure (15)
      Health details               = "Update the remote system connection to pick up the latest interface changes on the local and remote systems."

Unisphere > Conexiones de replicación >Si pasa el cursor por el triángulo de advertencia, se muestra lo siguiente:

"Update the remote system connection to pick up the latest interface changes on the local and remote systems." 

Cause

  1. En el caso de la falla del error de evaluación del estado, la causa subyacente es que se debe actualizar la conexión entre los dos (2) sistemas de replicación. Las conexiones de replicación requieren una actualización manual cada vez que se reinician los procesadores de almacenamiento (SP) o el servicio de administración del sistema.
  2. Para la advertencia de evaluación del estado, las sesiones de replicación se deben pausar en el servidor NAS del sistema de origen y en cada sistema de archivos individual.
    NOTA:  La pausa del lado de origen cambia el estado de replicación del lado de destino a pausado.

Resolution

Para el mensaje de advertencia, pause todas las sesiones de replicación desde el sistema de origen, lo que pone en pausa todas las sesiones de destino respectivas:
Resolución: Pausar todas las sesiones
dereplicación de origen Sesiones de replicación de > Unisphere > Más > acciones > Pausar


En caso de que falle el mensaje de error, actualice sus conexiones de replicación>:
Resolución:  Actualizar conexión remota desde el sistema
de origenVerificar y actualizar conexiones > de replicación de > Unisphere >

NOTA:  La conexión debe actualizarse y mostrar un estado de verificación verde.

Additional Information


Affected Products

Dell EMC Unity, Dell Unity 450F DC, Dell Unity 300, Dell Unity 300 DC, Dell EMC Unity 300F, Dell EMC Unity 350F, Dell Unity 350F DC, Dell EMC Unity XT 380, Dell EMC Unity XT 380F, Dell EMC Unity 400, Dell Unity 400 DC, Dell EMC Unity 400F , Dell EMC Unity 450F, Dell EMC Unity XT 480, Dell EMC Unity XT 480F, Dell EMC Unity 500, Dell EMC Unity 500F, Dell EMC Unity 550F, Dell EMC Unity 600, Dell EMC Unity 600F, Dell EMC Unity 650F, Dell EMC Unity XT 680, Dell EMC Unity XT 680F, Dell EMC Unity XT 880, Dell EMC Unity XT 880F, Dell EMC Unity Family |Dell EMC Unity All Flash, Dell EMC Unity Hybrid ...

Products

Dell Unity 300, Dell EMC Unity 300F, Dell EMC Unity 350F, Dell EMC Unity XT 380, Dell EMC Unity XT 380F, Dell EMC Unity 400, Dell EMC Unity 400F, Dell EMC Unity 450F, Dell EMC Unity XT 480, Dell EMC Unity XT 480F, Dell EMC Unity 500 , Dell EMC Unity 500F, Dell EMC Unity 550F, Dell EMC Unity 600, Dell EMC Unity 600F, Dell EMC Unity 650F, Dell EMC Unity XT 680, Dell EMC Unity XT 680F, Dell EMC Unity XT 880, Dell EMC Unity XT 880F, Dell EMC Unity Family |Dell EMC Unity All Flash, Dell EMC Unity Family, Dell EMC Unity Hybrid, Dell EMC UnityVSA Professional Edition/Unity Cloud Edition ...
Article Properties
Article Number: 000058805
Article Type: Solution
Last Modified: 20 Oct 2025
Version:  5
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