Dell Unity : La mise à niveau logicielle échoue avec l’erreur de bilan de santé : check_replication

Summary: Une mise à niveau logicielle de Dell Unity échoue avec le message « Health Check Error :check_replication_health_2, check_replication_health_5 ». Il est également possible que la mise à jour logicielle échoue avec le message d’erreur « Attention : check_replication_health_4 ». ...

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Symptoms

Messages du bilan de santé de mise à niveau et alertes d’événements :

erreurs
The health check has failed. One or more remote system problems were detected on the system and causes the upgrade to fail. Record the error code and search the Dell Online Support website for available support options.
[Error Code: platform::check_replication_health_2]

-------------------------------------Errors-------------------------------------
Platform: Check replication health
Sync is in progress for the following replication sessions:
         * VRT_xxxx_xx
Action : Cannot perform upgrade while a sync is in progress for a
         replication session. Please wait until the sync completes or pause the
         sessions and retry the upgrade.
ERROR_CODE=platform::check_replication_health_5|Error|VRT_xxxx_xx

Events > Alerts > Information: 
The remote system connection is out of date. Update the connection with the latest interface changes.

Warnings
One or more replication sessions are configured to be auto-synchronized. This could cause a problem during an upgrade. Pause the replication sessions prior to starting the upgrade and resume them after completing the upgrade. 
[Warning Code=platform::check_replication_health_4]

/nas/log/check_health.161031-152020.log
------------------------------------Warnings------------------------------------
Platform: Check replication health
The following replication sessions should be paused prior to starting the upgrade:
         * rep_sess_res_84_res_1_FNMxxxxxxxxxxx_FNMxxxxxxxxxxx
         * rep_sess_res_85_res_2_FNMxxxxxxxxxxx_FNMxxxxxxxxxxx
Action : Since these are auto-synchronized sessions, they could get  into critical state if replication attempts a sync during the upgrade.  To avoid this issue, please pause these sessions before starting the upgrade and resume them after the upgrade.

ERROR_CODE=platform::check_replication_health_4|Warning|rep_sess_nas_44_nas_1_FNMxxxxxxxxxxx_FNMxxxxxxxxxxx
* rep_sess_res_84_res_1_FNMxxxxxxxxxxx_FNMxxxxxxxxxxx
* rep_sess_res_85_res_2_FNMxxxxxxxxxxx_FNMxxxxxxxxxxx
-------------------------------------Errors-------------------------------------
Platform: Check replication health
The following remote systems have health problems:
         * FNMxxxxxxxxxxx
Action : Escalate this issue through your support organization and provide this output in your escalation.
ERROR_CODE=platform::check_replication_health_2|Error|FNMxxxxxxxxxxx
--------------------------------------------------------------------------------
UPGRADE CANNOT PROCEED.
Check Result: Error

spb:~$ uemcli /remote/sys -id RS_1 show -detail |grep Health
      Health state                 = Minor failure (15)
      Health details               = "Update the remote system connection to pick up the latest interface changes on the local and remote systems."

Unisphere > Connexions de réplication >Le pointeur de la souris sur le triangle d’avertissement affiche les éléments suivants :

"Update the remote system connection to pick up the latest interface changes on the local and remote systems." 

Cause

  1. Pour l’échec de l’erreur de contrôle d’intégrité, la cause sous-jacente est que la connexion entre les deux (2) systèmes de réplication doit être mise à jour. Les connexions de réplication nécessitent une mise à jour manuelle chaque fois que les processeurs de stockage (SP) sont redémarrés ou que le service de gestion du système a été redémarré.
  2. Pour l’avertissement Health Check : les sessions de réplication doivent être interrompues sur le serveur NAS du système source et sur chaque système de fichiers individuel.
    Remarque :  La suspension du côté source modifie l’état de la réplication côté destination sur paused.

Resolution

Pour le message d’avertissement, suspendez toutes les sessions de réplication à partir du système source, ce qui suspend toutes les sessions de destination respectives :
Résolution : Suspendre toutes les sessions
de réplication sourceSessions > de réplication > Unisphere > Plus d’actions > Suspendre


Pour l’échec du message d’erreur, mettez à jour vos connexions de réplication > :
Résolution :  Mettre à jour la connexion distante à partir du système
sourceConnexions > de réplication > Unisphere > Vérifier et mettre à jour

Remarque :  La connexion doit être mise à jour et afficher un état de coche verte.

Additional Information


Affected Products

Dell EMC Unity, Dell Unity 450F DC, Dell Unity 300, Dell Unity 300 DC, Dell EMC Unity 300F, Dell EMC Unity 350F, Dell Unity 350F DC, Dell EMC Unity XT 380, Dell EMC Unity XT 380F, Dell EMC Unity 400, Dell Unity 400 DC, Dell EMC Unity 400F , Dell EMC Unity 450F, Dell EMC Unity XT 480, Dell EMC Unity XT 480F, Dell EMC Unity 500, Dell EMC Unity 500F, Dell EMC Unity 550F, Dell EMC Unity 600, Dell EMC Unity 600F, Dell EMC Unity 650F, Dell EMC Unity XT 680, Dell EMC Unity XT 680F, Dell EMC Unity XT 880, Dell EMC Unity XT 880F, Dell EMC Unity Family |Dell EMC Unity All Flash, Dell EMC Unity Hybrid ...

Products

Dell Unity 300, Dell EMC Unity 300F, Dell EMC Unity 350F, Dell EMC Unity XT 380, Dell EMC Unity XT 380F, Dell EMC Unity 400, Dell EMC Unity 400F, Dell EMC Unity 450F, Dell EMC Unity XT 480, Dell EMC Unity XT 480F, Dell EMC Unity 500 , Dell EMC Unity 500F, Dell EMC Unity 550F, Dell EMC Unity 600, Dell EMC Unity 600F, Dell EMC Unity 650F, Dell EMC Unity XT 680, Dell EMC Unity XT 680F, Dell EMC Unity XT 880, Dell EMC Unity XT 880F, Dell EMC Unity Family |Dell EMC Unity All Flash, Dell EMC Unity Family, Dell EMC Unity Hybrid, Dell EMC UnityVSA Professional Edition/Unity Cloud Edition ...
Article Properties
Article Number: 000058805
Article Type: Solution
Last Modified: 20 Oct 2025
Version:  5
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