PowerPath is missing 1 path to the devices

Summary: Although the Operating System is correctly discovering all the paths of the device, PowerPath is missing 1 path.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

configuration of a device for ASM.

Environment:   
OS : AIX (any release)
DELL EMC SW : PowerPath for AIX
DELL EMC array : any
Non DELL EMC SW : ASM

The Operating system is discovering all the paths to the device but PowerPath is configuring all of them but 1.

The load appears unbalanced among the HBA, with more I/O on the HBA used by the PowerPath missing path.

For example, enumerate all the paths to Symmetrix device 104    (we would use similar output for other arrays types)
(from inq)
/dev/rhdiskpower26  :EMC     :SYMMETRIX       :5978  :2500104000       :   262145280
/dev/rhdisk44       :EMC     :SYMMETRIX       :5978  :2500104000       :   262145280
/dev/rhdisk121      :EMC     :SYMMETRIX       :5978  :2500104000       :   262145280
/dev/rhdisk198      :EMC     :SYMMETRIX       :5978  :2500104000       :   262145280
/dev/rhdisk313      :EMC     :SYMMETRIX       :5978  :2500104000       :   262145280
  

When checking the pseudodevice, we have :   

# powermt display dev=26
Pseudo name=hdiskpower26
Symmetrix ID=000xxxxxxx25
Logical device ID=00104
Device WWN=60000970000xxxxxxx25533030313034
state=alive; policy=SymmOpt; queued-IOs=0
==============================================================================
--------------- Host ---------------   - Stor -  -- I/O Path --   -- Stats ---
###  HW Path               I/O Paths    Interf.  Mode     State   Q-IOs Errors
==============================================================================
   1 fscsi1                 hdisk198   FA  6d:09 active   alive      0      0
   0 fscsi0                 hdisk121   FA  3d:04 active   alive      0      0
   0 fscsi0                 hdisk44    FA  4d:04 active   alive      0      0


We are missing hdisk313.

Cause

ASM is used on the host and is incorrectly configured. When an ASM device is configured, its major/minor should match the major/minor of the representative pseudo-device.

If we look at the major/minor of the raw pseudo device, we find :   

# ls -l -Ralsi /dev/rhdiskpower26
87478    0 crw-rw----    1 root     system       36, 26 Jul 26 11:11 rhdiskpower26


The ASM device should have been created with major 36 and minor 26. In other words, we should have :

# ls -Ralsi /dev/ASM_104
87518    0 crw-rw-r--    1 grid     oinstall     36, 26  Jul 26 11:13 ASM_104 


In our case, we find :   

# ls -Ralsi /dev/ASM_104
87518    0 crw-rw-r--    1 grid     oinstall     19,313 Jul 26 11:13 ASM_104


and if we look for this major,minor pair, we find:   

# ls -Ralsi /dev | grep  19,313 
87518    0 crw-rw-r--    1 grid     oinstall     19,313 Jul 26 11:13 ASM_104
87438    0 brw-------    1 root     system       19,313 Jul 26 11:11 hdisk313
87439    0 crw-------    1 root     system       19,313 Jul 26 11:11 rhdisk313


hdisk313 ... our missing path.

When PowerPath tries to configure the pseudo device, it needs to open all the paths. In the case of hdisk313, the open fails because the device is hold by ASM. Powerpath cannot pick it up. As a result, the ASM device is only using 1 path (no load balancing), not managed by PowerPath. If the path fails, the application collapses (no failover). This explains why the load on the HBA handling this missing path is much higher than the load on the other HBA (visible in fcstat fcsX).

Resolution

The resolution consists in correctly creating the ASM device.

# rm /dev/ASM_104
# mknod /dev/ASM_104 c 36 26     <<<<< the node is created in"raw" mode, with major 36 and minor 26, which are the major/minor of hdiskpower26.
chown grid:oinstall /dev/ASM_104

Affected Products

PowerPath for AIX

Products

PowerPath for AIX
Article Properties
Article Number: 000058949
Article Type: Solution
Last Modified: 17 Oct 2025
Version:  3
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