Avamar:VMware 虛擬機器映像備份失敗,因為無法下載 VM 中繼資料 (.vmx 檔案)
Summary: 由於權限不足,Avamar VMware 虛擬機器映像備份失敗,並顯示「無法下載 vm 中繼資料,稍後再試」。
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Symptoms
虛擬機器 (VM) 映像備份失敗,並顯示「無法下載 vm 中繼資料」。
這可在檢閱 avvcbimage 備份記錄:(在 Avamar UI 的活動視窗中,或在 /usr/local/avamarclient/var/ 目錄)
2020-01-24 16:37:32 avvcbimage Warning <19749>: No HTTP content was returned from datacenter from downloadFileData 'DATACENTER_NAME'.
2020-01-24 16:37:42 avvcbimage Info <41155>: Using Legacy Method
2020-01-24 16:37:42 avvcbimage Info <40756>: Attempting to Download file:/folder/{Path....}
2020-01-24 16:37:43 avvcbimage Warning <19749>: No HTTP content was returned from datacenter from downloadFileData 'DATACENTER_NAME'.
2020-01-24 16:37:53 avvcbimage Warning <40650>: Download VM .vmx file failed.
2020-01-24 16:37:53 avvcbimage Error <17821>: failed to download vm metadata, try later
2020-01-24 16:37:53 avvcbimage Info <9772>: Starting graceful (staged) termination, failed to download vm metadata (wrap-up stage)
2020-01-24 16:37:53 avvcbimage Error <0000>: [IMG0009] Create Snapshot: snapshot creation or pre/post snapshot script failed.
2020-01-24 16:37:53 avvcbimage Error <0000>: [IMG0009] Create Snapshot: snapshot creation/pre-script/post-script failed.Cause
1.用於執行 VMware 映像備份的 vCenter 帳戶在 vCenter 中的權限不足。
2.虛擬機位於加密資料存放區 (vSAN),但這需要額外的加密許可權。
Resolution
1.如需最低權限,請參閱 Avamar VMware 使用者指南文件的「建立專用 vCenter 使用者帳戶」一節。
2.如果 vCenter 上的虛擬機器位於加密資料存放區 (vSAN),請參閱「設定備份以支援 vSAN 「加密」一節。
以下是要為 vSAN:
密碼編譯作業:
- 新增磁碟
- 直接存取

Affected Products
Avamar, Avamar Client for VMwareProducts
Avamar ServerArticle Properties
Article Number: 000059156
Article Type: Solution
Last Modified: 25 Jul 2025
Version: 3
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