Avamar:VMware 虚拟机映像备份失败,因为无法下载虚拟机元数据(.vmx 文件)

Summary: 由于权限不足,Avamar VMware 虚拟机映像备份失败,并显示“无法下载虚拟机元数据,请稍后重试”。

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

虚拟机 (VM) 映像备份失败,并显示“无法下载 VM 元数据”。

在查看 avvcbimage 备份日志:(在 Avamar UI 的活动窗口中,或在 /usr/local/avamarclient/var/ 目录)

2020-01-24 16:37:32 avvcbimage Warning <19749>: No HTTP content was returned from datacenter from downloadFileData 'DATACENTER_NAME'.
2020-01-24 16:37:42 avvcbimage Info <41155>: Using Legacy Method
2020-01-24 16:37:42 avvcbimage Info <40756>: Attempting to Download file:/folder/{Path....}
2020-01-24 16:37:43 avvcbimage Warning <19749>: No HTTP content was returned from datacenter from downloadFileData 'DATACENTER_NAME'.
2020-01-24 16:37:53 avvcbimage Warning <40650>: Download VM .vmx file failed.
2020-01-24 16:37:53 avvcbimage Error <17821>: failed to download vm metadata, try later
2020-01-24 16:37:53 avvcbimage Info <9772>: Starting graceful (staged) termination, failed to download vm metadata (wrap-up stage)
2020-01-24 16:37:53 avvcbimage Error <0000>: [IMG0009] Create Snapshot: snapshot creation or pre/post snapshot script failed.
2020-01-24 16:37:53 avvcbimage Error <0000>: [IMG0009] Create Snapshot: snapshot creation/pre-script/post-script failed.

Cause

1.用于运行 VMware 映像备份的 vCenter 帐户在 vCenter 中的权限不足。

2.虚拟机驻留在加密数据存储区 (vSAN) 需要额外的加密权限。

Resolution

1.有关所需的最低权限,请参阅《Avamar VMware 用户指南》文档的“创建专用 vCenter 用户帐户”部分。

2.如果 vCenter 上的虚拟机位于加密数据存储区 (vSAN),请参阅“配置备份以支持 vSAN Avamar VMware 用户指南中的“加密”部分。

下面是要为 vSAN

加密作:

  • 添加磁盘
  • Direct Access

kA23a000000GHEeCAO_2_0

Affected Products

Avamar, Avamar Client for VMware

Products

Avamar Server
Article Properties
Article Number: 000059156
Article Type: Solution
Last Modified: 25 Jul 2025
Version:  3
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