VxRail: A general system error occurred: vim.fault.NotFound

Summary: A general system error occurred: vim.fault.NotFound when migrating a VM to another node in the cluster

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Symptoms

The below error occurs while migrating a VM to another node in the cluster.
The issue occurs regardless of whether the VM is shut down or not.
 
A general system error occurred: vim.fault.NotFound

A general system error occurred: vim.fault.NotFound

A general system error occurred: vim.fault.NotFound

Cause

VM has been lost from inventory.

Resolution

Perform the below steps:
  1. Open vSphere Web Client and select VMs and templates
  2. Find your VM and right-click and select Remove From Inventory.
  3. In vSphere Web Client, browse the Marvin datastore where the VM resides.
  4. Find the <servername>.vmx file.
  5. Right-click the VMX file and add to the inventory.
Article Properties
Article Number: 000059753
Article Type: Solution
Last Modified: 21 Jul 2025
Version:  7
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