Avamar: Proxy Deployment Manager kunne ikke oprette anbefalinger eller ingen nye logfiler

Summary: Proxy Deployment Manager kunne ikke oprette anbefaling med "fault.com.emc.avamar.vmware.vcs.deploymanager.internal_error_fault.summary", uden at der er genereret nye Deployment Manager-logfiler, da VCS-logfiler blev angivet med de forkerte tilladelser. ...

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Symptoms



Proxy Deployment Manager kunne ikke oprette en anbefaling og rapporterede "fault.com.emc.avamar.vmware.vcs.deploymanager.internal_error_fault.summary" 
 

Brugergrænsefladen, der viser Proxy Deployment Manager, mislykkedes med fault.com.emc.avamar.vmware.vcs.deploymanager.internal_error_fault.summary  

Når du forsøger at gennemse implementeringsadministratorlogfilerne, var der ikke oprettet nye, og catalina.out rapporterer følgende undtagelser:
  
# grep Permission /usr/local/avamar-tomcat/logs/catalina.out 
java.io.FileNotFoundException: /usr/local/avamar-tomcat/logs/DTLT_Trace.log (Permission denied)
java.io.FileNotFoundException: /usr/local/avamar-tomcat/logs/ACMTrace.log (Permission denied)
java.io.FileNotFoundException: /data01/avamar/var/log/vcs/connectionmanager.log (Permission denied)
java.io.FileNotFoundException: /data01/avamar/var/log/vcs/topologymanager.log (Permission denied)
java.io.FileNotFoundException: /usr/local/avamar/var/flr/server_logs/flr-server.log (Permission denied)
java.io.FileNotFoundException: /data01/avamar/var/log/vcs/snapshotmanager.log (Permission denied)
java.io.FileNotFoundException: /data01/avamar/var/log/vcs/deploymanager.log (Permission denied)
java.io.FileNotFoundException: /usr/local/avamar/var/ebr/server_log/ebr-server.log (Permission denied) 

Dette betyder, at tomcat-brugeren ikke kan skrive ind i logfilerne på grund af tilladelsesproblemer. 

Cause

Der kunne ikke oprettes logfiler for Installationsstyring, fordi VCS-logfilerne er angivet med forkerte tilladelser.

Resolution

Hvis du står over for det samme problem, anbefales det at kontakte din Dell EMC-partner eller ringe til Dell EMC support og citere dette artikel-id.

Affected Products

Avamar

Products

Avamar, Avamar Client for VMware, Avamar Server
Article Properties
Article Number: 000060363
Article Type: Solution
Last Modified: 31 Jan 2025
Version:  4
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