Avamar: Proxy Deployment Manager kunne ikke opprette anbefaling og ingen nye logger

Summary: Proxy Deployment Manager kunne ikke opprette anbefaling med "fault.com.emc.avamar.vmware.vcs.deploymanager.internal_error_fault.summary" uten at det ble generert nye distribusjonslogger, siden VCS-logger ble angitt med feil tillatelser. ...

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Symptoms



Proxy Deployment Manager kunne ikke opprette en anbefaling og rapporterte "fault.com.emc.avamar.vmware.vcs.deploymanager.internal_error_fault.summary" 
 

Brukergrensesnitt som viser at Proxy Deployment Manager mislyktes med fault.com.emc.avamar.vmware.vcs.deploymanager.internal_error_fault.summary  

Ved forsøk på å se gjennom loggene for implementeringsbehandling ble det ikke opprettet noen nye, og catalina.out rapporterte følgende unntak:
  
# grep Permission /usr/local/avamar-tomcat/logs/catalina.out 
java.io.FileNotFoundException: /usr/local/avamar-tomcat/logs/DTLT_Trace.log (Permission denied)
java.io.FileNotFoundException: /usr/local/avamar-tomcat/logs/ACMTrace.log (Permission denied)
java.io.FileNotFoundException: /data01/avamar/var/log/vcs/connectionmanager.log (Permission denied)
java.io.FileNotFoundException: /data01/avamar/var/log/vcs/topologymanager.log (Permission denied)
java.io.FileNotFoundException: /usr/local/avamar/var/flr/server_logs/flr-server.log (Permission denied)
java.io.FileNotFoundException: /data01/avamar/var/log/vcs/snapshotmanager.log (Permission denied)
java.io.FileNotFoundException: /data01/avamar/var/log/vcs/deploymanager.log (Permission denied)
java.io.FileNotFoundException: /usr/local/avamar/var/ebr/server_log/ebr-server.log (Permission denied) 

Dette betyr at tomcat-brukeren ikke kan skrive inn i loggfilene på grunn av tillatelsesproblem. 

Cause

Det kan ikke opprettes logger for implementeringsbehandling fordi VCS-loggfilene er angitt med feil tillatelser.

Resolution

Hvis du står overfor det samme problemet, anbefales det å kontakte Dell EMC-partneren din eller ringe Dell EMC-støtte og oppgi denne artikkel-ID-en.

Affected Products

Avamar

Products

Avamar, Avamar Client for VMware, Avamar Server
Article Properties
Article Number: 000060363
Article Type: Solution
Last Modified: 31 Jan 2025
Version:  4
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