Avamar:代理部署管理員無法建立建議,也沒有新的記錄

Summary: 代理部署管理員無法建立建議「fault.com.emc.avamar.vmware.vcs.deploymanager.internal_error_fault.summary」,因為 VCS 記錄是以錯誤的權限設定,因此不會產生任何新的部署管理員記錄。

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms



代理部署管理員無法建立建議,並回報「fault.com.emc.avamar.vmware.vcs.deploymanager.internal_error_fault.summary」 
 

顯示 Proxy 部署管理員的 UI 失敗,顯示 fault.com.emc.avamar.vmware.vcs.deploymanager.internal_error_fault.summary  

嘗試檢閱部署管理員記錄時,未建立新的記錄,且 catalina.out 回報下列例外狀況:
 
# grep Permission /usr/local/avamar-tomcat/logs/catalina.out 
java.io.FileNotFoundException: /usr/local/avamar-tomcat/logs/DTLT_Trace.log (Permission denied)
java.io.FileNotFoundException: /usr/local/avamar-tomcat/logs/ACMTrace.log (Permission denied)
java.io.FileNotFoundException: /data01/avamar/var/log/vcs/connectionmanager.log (Permission denied)
java.io.FileNotFoundException: /data01/avamar/var/log/vcs/topologymanager.log (Permission denied)
java.io.FileNotFoundException: /usr/local/avamar/var/flr/server_logs/flr-server.log (Permission denied)
java.io.FileNotFoundException: /data01/avamar/var/log/vcs/snapshotmanager.log (Permission denied)
java.io.FileNotFoundException: /data01/avamar/var/log/vcs/deploymanager.log (Permission denied)
java.io.FileNotFoundException: /usr/local/avamar/var/ebr/server_log/ebr-server.log (Permission denied) 

這表示由於權限問題,Tomcat 使用者無法寫入記錄檔。 

Cause

無法建立部署管理員記錄,因為 VCS 記錄檔的權限設定不正確。

Resolution

如果遇到同樣的問題,建議您聯絡 Dell EMC 合作夥伴,或致電 Dell EMC 支援,並引述本文 ID。

Affected Products

Avamar

Products

Avamar, Avamar Client for VMware, Avamar Server
Article Properties
Article Number: 000060363
Article Type: Solution
Last Modified: 31 Jan 2025
Version:  4
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