Avamar:Proxy Deployment Manager 无法创建建议,并且没有新日志

Summary: Proxy Deployment Manager 无法使用“fault.com.emc.avamar.vmware.vcs.deploymanager.internal_error_fault.summary”创建建议,并且不会生成新的 Deployment Manager 日志,因为 VCS 日志设置了错误的权限。

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms



Proxy Deployment Manager 无法创建建议并报告“fault.com.emc.avamar.vmware.vcs.deploymanager.internal_error_fault.summary” 
 

显示 Proxy Deployment Manager 失败并显示 fault.com.emc.avamar.vmware.vcs.deploymanager.internal_error_fault.summary 的 UI  

尝试查看 Deployment Manager 日志时,没有创建新日志,catalina.out 报告以下异常:
 
# grep Permission /usr/local/avamar-tomcat/logs/catalina.out 
java.io.FileNotFoundException: /usr/local/avamar-tomcat/logs/DTLT_Trace.log (Permission denied)
java.io.FileNotFoundException: /usr/local/avamar-tomcat/logs/ACMTrace.log (Permission denied)
java.io.FileNotFoundException: /data01/avamar/var/log/vcs/connectionmanager.log (Permission denied)
java.io.FileNotFoundException: /data01/avamar/var/log/vcs/topologymanager.log (Permission denied)
java.io.FileNotFoundException: /usr/local/avamar/var/flr/server_logs/flr-server.log (Permission denied)
java.io.FileNotFoundException: /data01/avamar/var/log/vcs/snapshotmanager.log (Permission denied)
java.io.FileNotFoundException: /data01/avamar/var/log/vcs/deploymanager.log (Permission denied)
java.io.FileNotFoundException: /usr/local/avamar/var/ebr/server_log/ebr-server.log (Permission denied) 

这意味着由于权限问题,tomcat 用户无法写入日志文件。 

Cause

无法创建 Deployment Manager 日志,因为 VCS 日志文件设置了不正确的权限。

Resolution

如果遇到相同的问题,建议联系您的 Dell EMC 合作伙伴或致电 Dell EMC 支持,并引用本文 ID:

Affected Products

Avamar

Products

Avamar, Avamar Client for VMware, Avamar Server
Article Properties
Article Number: 000060363
Article Type: Solution
Last Modified: 31 Jan 2025
Version:  4
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