Vipr Controller: Unable to discover Windows 2012 R2 SMI-S server

Summary: Port Conflict with WINRM and ECOM in Windows 2012 platform.

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Symptoms



ECOM services do not start up on Windows 2012 R2 server.

Snippet Found from dbutils.list.StorageProvider (this snippet has been edited to show portions of log entry):
compatibilityStatus = UNKNOWN
connectionStatus = INITIALIZING
interfaceType = smis
status = OpStatusMap (Status:error, Progress:null, Name:SCAN STORAGE PROVIDER, Message:"Scan failed for provider: 
Message: Scan failed for provider: Scan job failed for SMISProvider: urnXXXXX because Not able to get CimConnection to SMISProvider <IP> on port 5989
portNumber = 5989
scanStatus = IN_PROGRESS (or scanStatus = ERROR)

 

Cause

On Window Server 2012 R2, WinRM 2.0 runs on port 5985 for HTTP transport and port 5986 for HTTPS.
This conflicts with the default ECOM ports required and can cause ECOM service not to start up .

Resolution

There are two ways to resolve the issue:

  1. Change the default WINRM 2.0 port using the command:

winrm set winrm/config/Listener?Address=*+Transport=HTTP @{Port="XXXX"}
where XXXX is the desired port number.

 

For example:

C:\Users\Administrator>winrm set
winrm/config/Listener?Address=*+Transport=HTTP @{Port="5980"} Listener Address = * Transport = HTTP Port = 5980 Hostname Enabled = true URLPrefix = wsman CertificateThumbprint ListeningOn = 10.xxx.xxx.xxx, 127.x.x.x, ::1,
fe80::5efe:10.xxx.xxx.xxx%13,
 fe80::ffff:ffff:fffe%14, fe80::50f:e3ef:5529:4a16%12

 

  1. Change the default port configuration of ECOM. To do this, complete the following steps:
    1. Open the Port_Setting.xml file. On Windows C:\Program Files\EMC\ECIM\ECOM\conf\Port_settings.xml and on Linux /opt/emc/ECIM/ECOM/conf/Port_settings.xml
    2. Under the <ECOMSetting Name="Port2"> section change<port>5985</port> to <port>5500</port>
    3. Under the <ECOMSetting Name="Port 3"> section change <port>5986</port> to <port>5501</port>
    4. Save and close the file

Additional Information

These instruction come from EMC® Solutions Enabler, VSS Provider, and SMI-S Provider Version 8.0.3 Release Notes (page 78).

Link to release notes:  https://support.emc.com/docu59412_Solutions-Enabler,-VSS-Provider-and-SMI-S-Provider-8.0.3-Release-Notes.pdf?language=en_US

Article Properties
Article Number: 000061921
Article Type: Solution
Last Modified: 20 Nov 2020
Version:  2
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