ECS: GeoDrive experiences time out errors

• There are times when the default HTTP timeout values are not sufficient. Increasing the timeout may help in scenarios where there are many TIMEOUT errors but everything else is operating normally.
• There are several registry values that govern the HTTP timeouts. These are explained further below.
• Changing the timeout values does require using the regedit tool to modify the registry on older versions of GeoDrive. Whenever making any registry change, make sure the GeoDrive or CIFS-ECS service is not running.

• WinHttpOptionReceiveResponseTimeout
• WinHttpOptionReceiveTimeout

cloud_cli util UpdateReg WinHttpOptionReceiveResponseTimeout 360000

cloud_cli util UpdateReg WinHttpOptionReceiveTimeout 360000

cloud_cli util UpdateReg WinHttpOptionSendTimeout 360000

1. Stop the service:

net stop gdsvc

2. Use regedit to select the desired key. The key information is below.
3. The below values should appear:

4. Set them to a higher value such as doubling the current values to 360000 (decimal). This sets them them to 6 minutes.
5. Restart the service:

net start gdsvc

cloud_cli util UpdateReg S3BucketListingMax 200

Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\GDSvc\Parameters

Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\CIFS-ECS\Parameters

Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\GeoDrive\Parameters

• Type: DWORD
• Default: 5
• Description: Sets or retrieves an unsigned long integer value that contains the number of times WinHTTP attempts to connect to a host. Microsoft Windows HTTP Services (WinHTTP) only attempts once per Internet Protocol (IP) address. For example: An attempt to connect to a multi-homed host that has 10 IP addresses and WINHTTP_OPTION_CONNECT_RETRIES set to 7 will result in WinHTTP only attempting to connect to the first seven IP address. Given the same set of 10 IP addresses and WINHTTP_OPTION_CONNECT_RETRIES set to 20 results in WinHTTP attempting each of the 10 only once. The request is cancelled if a connection attempt still fails after the specified number of attempts or if the connect timeout expired before then.

• Type: DWORD
• Default: 60000 (decimal) (This equals one minute)
• Description: Sets or retrieves an unsigned long integer value that contains the time-out value in milliseconds. Setting this option to infinite (0xFFFFFFFF) will disable this timer. The request is cancelled if a TCP connection request takes longer than this time-out value. The default timeout is 60 seconds. The timeout limit is for individual connections in situations where there are multiple IP addresses for a single host (a multi-homed host).