Dell EMC Unity: Message ID: 14:604b5 A Drive in Unity has failed and requires replacement (User Correctable)
Summary: How to address/order a failed drive in Dell EMC Unity
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Symptoms
There is a faulted disk in the Dell EMC Unity system.
Message ID: 14:604b5 "The system has copied data from drive DAE X Y Disk Z reached end-of-life to a spare drive, and it has taken the worn out drive offline. This drive needs to be replaced (Part Number xxx-xxx-xxx, Serial Number yyyyyy)"
Message ID: 14:604b5 "The system has copied data from drive DAE X Y Disk Z reached end-of-life to a spare drive, and it has taken the worn out drive offline. This drive needs to be replaced (Part Number xxx-xxx-xxx, Serial Number yyyyyy)"
Cause
Due to normal system usage, it is common for a drive to surpass its expected life expectancy. This is to help ensure both system stability and protection of the user data. Proactively removing the drive ensures system stability by avoiding the problems of a drive starting to fail, then subsequently resulting in user data corruption.
NOTE: The system is configured to automatically copy the data off of the drive to a compatible replacement drive. This helps ensure protection of the user data and consistent performance on the allocated replacement drive.
NOTE: The system is configured to automatically copy the data off of the drive to a compatible replacement drive. This helps ensure protection of the user data and consistent performance on the allocated replacement drive.
Resolution
Log in to Unisphere to learn more about this alert. Click EVENTS > Alerts, and then select the alert to view the details.
Go to other related pages to further investigate the situation.
Obtain the following information about the drive, specifically the following (required):
- Location :
- Part Number :
Additional information can be helpful in confirming the correct replacement part is ordered. (Optional)
- Raw Capacity :
- Rotational Speeds :
Affected Products
Dell EMC Unity FamilyProducts
Dell Unity 300, Dell EMC Unity 300F, Dell EMC Unity 350F, Dell EMC Unity 400, Dell EMC Unity 400F, Dell EMC Unity 450F, Dell EMC Unity 500, Dell EMC Unity 500F, Dell EMC Unity 550F, Dell EMC Unity 600, Dell EMC Unity 600F, Dell EMC Unity 650F
, Dell EMC Unity Family |Dell EMC Unity All Flash, Dell EMC Unity Family, Dell EMC Unity Hybrid
...
Article Properties
Article Number: 000062875
Article Type: Solution
Last Modified: 25 Mar 2025
Version: 5
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