PowerPath: Unable to install new PowerPath version with Error 0x800b010c
Summary: PowerPath: Unable to install the new PowerPath version. Getting Error 0x800b010c: A certificate was explicitly revoked by its issuer.
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Symptoms
Upgrade to PowerPath 6.x.
Unable to install the new PowerPath version.
setup api.dev reports:
sig: Verifying file against specific Authenticode(tm) catalog failed.
! sig: Error 0x800b010c: A certificate was explicitly revoked by its issuer.
sig: {_VERIFY_FILE_SIGNATURE exit(0x800b010c)} 14:14:16.701
!!! sig: An unexpected error occurred while validating driver package. Catalog = ctxusbm.cat, Error = 0x800B010C
!!! sig: Driver package is considered unsigned, and Code Integrity is enforced.
!!! sig: Driver package failed signature validation. Error = 0xE0000247
sto: {DRIVERSTORE IMPORT VALIDATE: exit(0xe0000247)} 14:14:16.701
!!! sig: Driver package failed signature verification. Error = 0xE0000247
!!! sto: Failed to import driver package into Driver Store. Error = 0xE0000247
sto: {Stage Driver Package: exit(0xe0000247)} 14:14:16.701
sto: {Setup Import Driver Package - exit (0xe0000247)} 14:14:16.716 !!! inf: Failed to import driver package into driver store !!! inf: Error 0xe0000247: A problem was encountered while attempting to add the driver to the store.
<<< Section end 2019/06/07 14:14:16.888 <<< [Exit status: FAILURE(0xe0000247)]
]
app logs reports:
02/04/2020 01:41:03 PM Error WIN-BAK2J7JMS21 10005 MsiInstaller Product: Dell EMC PowerPath 6.4 (64bit) -- Error 32000. Setup encountered a problem while installing PowerPath. PowerPath installation will be rolled back. Contact Dell EMC Customer Support for assistance.
Cause
Certificate authority is reported as revoked.
There definitely seems to be an issue with the certificate store on the OS.
Resolution
There definitely seems to be an issue with the certificate store on the OS.
Additional Information
Same failure with PowerPath 6.5
Affected Products
PowerPath for WindowsProducts
PowerPath for WindowsArticle Properties
Article Number: 000063386
Article Type: Solution
Last Modified: 20 Oct 2025
Version: 5
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