ECS: Licentie kan bepaalde functies niet inschakelen

Summary: Licentie kan bepaalde functies niet inschakelen.

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Symptoms

Tijdens de licentie-installatie worden sommige functies mogelijk niet correct geladen. 

Essentiële functies zoals ViPR_Controller en ViPR_Unstructured zijn niet correct ingeschakeld, waardoor data mogelijk niet beschikbaar zijn en de gebruiker geen data naar ECS kan schrijven.

Het licentieteam maakt de licentiebestanden aan en er worden geen handmatige bewerkingen uitgevoerd. 

In de gebruikersinterface laadde de licentie slechts drie functies:

In de gebruikersinterface laadde de licentie slechts 3 functies

Controleer in de CLI de licentiestatus:

#svc_rest_cmd license
svc_rest_cmd 1.0.10
 
<?xml version="1.0" encoding="UTF-8" standalone="yes"?>
<license>
  <license_feature>
    <issued_date>04/04/2019</issued_date>
    <expired_ind>false</expired_ind>
    <issuer>EMC</issuer>
    <license_id_indicator>U</license_id_indicator>
    <license_model>Permanent</license_model>
    <licensed_ind>true</licensed_ind>
    <model>ViPR_Object</model>
    <notice>ACTIVATED TO License Site Number: 136xxxxxx</notice>
    <product>ELMECSxxxxxxx</product>
    <psnt>NA</psnt>
    <serial>ELMECSxxxxxxx</serial>
    <site_id>UNKNOWN</site_id>
    <storage_capacity_unit>TB</storage_capacity_unit>
    <trial_license_ind>false</trial_license_ind>
    <version>1.0</version>
  </license_feature>
  <license_feature>
    <issued_date>04/04/2019</issued_date>
    <expired_ind>false</expired_ind>
    <issuer>EMC</issuer>
    <license_id_indicator>U</license_id_indicator>
    <license_model>Permanent</license_model>
    <licensed_ind>true</licensed_ind>
    <model>ViPR_HDFS</model>
    <notice>ACTIVATED TO License Site Number: 136xxxxxx</notice>
    <product>ELMECSxxxxxxx</product>
    <psnt>NA</psnt>
    <serial>ELMECSxxxxxxx</serial>
    <site_id>UNKNOWN</site_id>
    <storage_capacity_unit>TB</storage_capacity_unit>
    <trial_license_ind>false</trial_license_ind>
    <version>1.1</version>
  </license_feature>
  <license_feature>
    <issued_date>04/04/2019</issued_date>
    <expired_ind>false</expired_ind>
    <issuer>EMC</issuer>
    <license_id_indicator>U</license_id_indicator>
    <license_model>Permanent</license_model>
    <licensed_ind>true</licensed_ind>
    <model>ViPR_CAS</model>
    <notice>ACTIVATED TO License Site Number: 136xxxxxx</notice>
    <product>ELMECSxxxxxxx</product>
    <psnt>NA</psnt>
    <serial>ELMECSxxxxxxx</serial>
    <site_id>UNKNOWN</site_id>
    <storage_capacity_unit>TB</storage_capacity_unit>
    <trial_license_ind>false</trial_license_ind>
    <version>1.0</version>
  </license_feature>
  <license_text>#############################################################
# EMC License File
# Activation Date:  Apr 04, 2019 10:58:03 PM
# Activated By:  System Admin
# Type:UNSERVED
#############################################################
INCREMENT ViPR_Object EMCLM 1.0 permanent uncounted \
        VENDOR_STRING=SWID=ELMECSxxxxxxx;PLC=ECS HOSTID=ANY \
        dist_info="ACTIVATED TO 129XXXX0 EVERTEC, INC CARR #176 KM 1 3 \
        SAN XXXXXXXXXXX 00936" ISSUER=EMC ISSUED=04-Apr-2019 \
        NOTICE="ACTIVATED TO License Site Number: 136xxxxxx" \
        SN=39XXXXX9506 SIGN="00C3 7077 ACE8 A842 23F0 0128 19EC C200 E7BB \
        75D0 8A53 9E9C 7344 E3D5 662F"
INCREMENT ViPR_HDFS EMCLM 1.1 permanent uncounted \
        VENDOR_STRING=SWID=ELMECSxxxxxxx;PLC=ECS HOSTID=ANY \
        dist_info="ACTIVATED TO 129XXXX0 EVERTEC, INC CARR #176 KM 1 3 \
        SAN XXXXXXXXXXX 00936" ISSUER=EMC ISSUED=04-Apr-2019 \
        NOTICE="ACTIVATED TO License Site Number: 136xxxxxx" \
        SN=39XXXX6 SIGN="0066 6A7C 6F21 05EE 469A F8B7 EA53 B100 7D76 \
        4E08 741B 6DD3 9B59 1D05 EB14"
INCREMENT ViPR_CAS EMCLM 1.0 permanent uncounted \
        VENDOR_STRING=SWID=ELMECSxxxxxxx;PLC=ECS HOSTID=ANY \
        dist_info="ACTIVATED TO 129XXXX0 EVERTEC, INC CARR #176 KM 1 3 \
        SAN XXXXXXXXXXX 00936" ISSUER=EMC ISSUED=04-Apr-2019 \
        NOTICE="ACTIVATED TO License Site Number: 136xxxxxx" \
        SN=39XXXX6 SIGN="00B0 75EA 2CE7 8D9D 9CFB 237E B03F EE00 F4BD \
        BFBC A1B3 40C8 A29B 15CB 61D6"
INCREMENT ViPR_Unstructured EMCLM 1.0 permanent uncounted \
        VENDOR_STRING=CAPACITY=480;CAPACITY_UNIT=TB;SWID=ELMECSxxxxxxx;PLC=ECS \
        HOSTID=ANY dist_info="ACTIVATED TO 129XXXX0 EVERTEC, INC CARR \
        #176 KM 1 3 SAN XXXXXXXXXXX 00936" ISSUER=EMC \
        ISSUED=04-Apr-2019 NOTICE="ACTIVATED TO License Site Number: \
        136xxxxxx" SN=39XXXX6 SIGN="00C6 1FFA 2099 3F20 D07C 9E6E 3556 \
        B300 6883 EBFD D3B7 1664 5137 E722 206B"
INCREMENT ViPR_Controller EMCLM 1.0 permanent uncounted \
        VENDOR_STRING=CAPACITY=480;CAPACITY_UNIT=TB;CAPACITY_TYPE=RAW;LICENSE_TYPE=ECS;SWID=ELMECSxxxxxxx;PLC=ECS \
        HOSTID=ANY dist_info="ACTIVATED TO 12997120 EVERTEC, INC CARR \
        #176 KM 1 3 SAN XXXXXXXXXXX 00936" ISSUER=EMC \
        ISSUED=04-Apr-2019 NOTICE="ACTIVATED TO License Site Number: \
        136xxxxxx" SN=39XXXX6 SIGN="0028 A962 ABE4 4758 247E 0CAA F78A \
        A200 73CA B2EE 5631 70E9 8BCD 22C0 1BF0"
INCREMENT ECS_SERVER_SIDE_ENCRYPTION EMCLM 2.0 permanent uncounted \
        VENDOR_STRING=LOCKING_ID=APM00184127378;SWID=ELMECSxxxxxxx;PLC=ECS \
        HOSTID=ANY dist_info="ACTIVATED TO 129XXXX0 EVERTEC, INC CARR \
        #176 KM 1 3 SAN XXXXXXXXXXX 00936" ISSUER=EMC \
        ISSUED=04-Apr-2019 NOTICE="ACTIVATED TO License Site Number: \
        136xxxxxx" SN=3929506 SIGN="00A1 E113 6BD3 D891 E2E0 CA86 50E0 \
        C100 8ABD 58D4 CE31 2407 2D53 A0D1 C53B"
</license_text>
</license>

Uit de bovenstaande weergave kunt u opmaken dat slechts drie licentiefuncties zijn ingeschakeld en de andere drie niet, ondanks dat ze zich in het licentiebestand bevinden.

Cause

Dit probleem wordt veroorzaakt door een speciaal teken aan het begin van een regel die ervoor zorgt dat de licentie het inschakelen van de functie blokkeert. 

Het speciale teken # staat aan het begin van de regel die het siteadres bevat. In het onderstaande voorbeeld wordt de regel waar het teken # wordt weergegeven, voorafgegaan door de SAN met vermelding #176 KM. 

INCREMENT ViPR_Unstructured EMCLM 1.0 permanent uncounted \
        VENDOR_STRING=CAPACITY=480;CAPACITY_UNIT=TB;SWID=ELMECSxxxxxxx;PLC=ECS \
        HOSTID=ANY dist_info="ACTIVATED TO 12997120 EVERTEC, INC CARR \
        #176 KM 1 3 SAN XXXXXXXXXXX 00936" ISSUER=EMC \
        ISSUED=04-Apr-2019 NOTICE="ACTIVATED TO License Site Number: \
        136xxxxxx" SN=39XXXX6 SIGN="00C6 1FFA 2099 3F20 D07C 9E6E 3556 \
        B300 6883 EBFD D3B7 1664 5137 E722 206B"
INCREMENT ViPR_Controller EMCLM 1.0 permanent uncounted \
        VENDOR_STRING=CAPACITY=480;CAPACITY_UNIT=TB;CAPACITY_TYPE=RAW;LICENSE_TYPE=ECS;SWID=ELMECSxxxxxxx;PLC=ECS \
        HOSTID=ANY dist_info="ACTIVATED TO 129XXXX0 EVERTEC, INC CARR \
        #176 KM 1 3 SAN XXXXXXXXXXX 00936" ISSUER=EMC \
        ISSUED=04-Apr-2019 NOTICE="ACTIVATED TO License Site Number: \
        136xxxxxx" SN=39XXXX6 SIGN="0028 A962 ABE4 4758 247E 0CAA F78A \
        A200 73CA B2EE 5631 70E9 8BCD 22C0 1BF0"
INCREMENT ECS_SERVER_SIDE_ENCRYPTION EMCLM 2.0 permanent uncounted \
        VENDOR_STRING=LOCKING_ID=APM001XXXX7378;SWID=ELMECSxxxxxxx;PLC=ECS \
        HOSTID=ANY dist_info="ACTIVATED TO 12997120 EVERTEC, INC CARR \
        #176 KM 1 3 SAN XXXXXXXXXXX 00936" ISSUER=EMC \
        ISSUED=04-Apr-2019 NOTICE="ACTIVATED TO License Site Number: \
        136xxxxxx" SN=39XXXX6 SIGN="00A1 E113 6BD3 D891 E2E0 CA86 50E0 \
        C100 8ABD 58D4 CE31 2407 2D53 A0D1 C53B"

Resolution

Bewerk het licentiebestand handmatig en verwijder het speciale teken # uit de adresregels. Upload vervolgens de licentie opnieuw. 

Een nieuw licentiebestand zou er als volgt uit moeten zien:

#############################################################
# EMC License File
# Activation Date:  Apr 04, 2019 10:58:03 PM
# Activated By:  System Admin
# Type:UNSERVED
#############################################################
INCREMENT ViPR_Object EMCLM 1.0 permanent uncounted \
        VENDOR_STRING=SWID=ELMECSxxxxxxx;PLC=ECS HOSTID=ANY \
        dist_info="ACTIVATED TO 129XXXX0 EVERTEC, INC CARR #176 KM 1 3 \
        SAN XXXXXXXXXXX 00936" ISSUER=EMC ISSUED=04-Apr-2019 \
        NOTICE="ACTIVATED TO License Site Number: 136xxxxxx" \
        SN=3929506 SIGN="00C3 7077 ACE8 A842 23F0 0128 19EC C200 E7BB \
        75D0 8A53 9E9C 7344 E3D5 662F"
INCREMENT ViPR_HDFS EMCLM 1.1 permanent uncounted \
        VENDOR_STRING=SWID=ELMECSxxxxxxx;PLC=ECS HOSTID=ANY \
        dist_info="ACTIVATED TO 129XXXX0 EVERTEC, INC CARR #176 KM 1 3 \
        SAN XXXXXXXXXXX 00936" ISSUER=EMC ISSUED=04-Apr-2019 \
        NOTICE="ACTIVATED TO License Site Number: 136xxxxxx" \
        SN=39XXXX6 SIGN="0066 6A7C 6F21 05EE 469A F8B7 EA53 B100 7D76 \
        4E08 741B 6DD3 9B59 1D05 EB14"
INCREMENT ViPR_CAS EMCLM 1.0 permanent uncounted \
        VENDOR_STRING=SWID=ELMECSxxxxxxx;PLC=ECS HOSTID=ANY \
        dist_info="ACTIVATED TO 129XXXX0 EVERTEC, INC CARR #176 KM 1 3 \
        SAN XXXXXXXXXXX 00936" ISSUER=EMC ISSUED=04-Apr-2019 \
        NOTICE="ACTIVATED TO License Site Number: 136xxxxxx" \
        SN=39XXXX6 SIGN="00B0 75EA 2CE7 8D9D 9CFB 237E B03F EE00 F4BD \
        BFBC A1B3 40C8 A29B 15CB 61D6"
INCREMENT ViPR_Unstructured EMCLM 1.0 permanent uncounted \
        VENDOR_STRING=CAPACITY=480;CAPACITY_UNIT=TB;SWID=ELMECSxxxxxxx;PLC=ECS \
        HOSTID=ANY dist_info="ACTIVATED TO 129XXXX0 EVERTEC, INC CARR \
        176 KM 1 3 SAN XXXXXXXXXXX 00936" ISSUER=EMC \
        ISSUED=04-Apr-2019 NOTICE="ACTIVATED TO License Site Number: \
        136xxxxxx" SN=39XXXX6 SIGN="00C6 1FFA 2099 3F20 D07C 9E6E 3556 \
        B300 6883 EBFD D3B7 1664 5137 E722 206B"
INCREMENT ViPR_Controller EMCLM 1.0 permanent uncounted \
        VENDOR_STRING=CAPACITY=480;CAPACITY_UNIT=TB;CAPACITY_TYPE=RAW;LICENSE_TYPE=ECS;SWID=ELMECSxxxxxxx;PLC=ECS \
        HOSTID=ANY dist_info="ACTIVATED TO 129XXXX0 EVERTEC, INC CARR \
        176 KM 1 3 SAN XXXXXXXXXXX 00936" ISSUER=EMC \
        ISSUED=04-Apr-2019 NOTICE="ACTIVATED TO License Site Number: \
        136xxxxxx" SN=39XXXX6 SIGN="0028 A962 ABE4 4758 247E 0CAA F78A \
        A200 73CA B2EE 5631 70E9 8BCD 22C0 1BF0"
INCREMENT ECS_SERVER_SIDE_ENCRYPTION EMCLM 2.0 permanent uncounted \
        VENDOR_STRING=LOCKING_ID=APM00XXXXX7378;SWID=ELMECSxxxxxxx;PLC=ECS \
        HOSTID=ANY dist_info="ACTIVATED TO 12997120 EVERTEC, INC CARR \
        176 KM 1 3 SAN XXXXXXXXXXX 00936" ISSUER=EMC \
        ISSUED=04-Apr-2019 NOTICE="ACTIVATED TO License Site Number: \
        136xxxxxx" SN=39XXXX6 SIGN="00A1 E113 6BD3 D891 E2E0 CA86 50E0 \
        C100 8ABD 58D4 CE31 2407 2D53 A0D1 C53B"
</license_text>

Eenmaal geladen in de gebruikersinterface, zijn nu alle functies toegevoegd:

Na het laden in de gebruikersinterface zijn nu alle functies toegevoegd

Affected Products

Elastic Cloud Storage

Products

Elastic Cloud Storage
Article Properties
Article Number: 000063460
Article Type: Solution
Last Modified: 04 Jun 2025
Version:  4
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