Avamar: Data Domain-integratie: Back-ups naar DD mislukken met een SSL-bibliotheekfout vanwege een tijdsverschil

Avamar back-ups naar Data Domain (DD) mislukken met een "SSL library error": 

...
2019-11-20 18:39:04 avtar Info <19155>: - Establishing a connection via token to the Data Domain system with certificate authentication (Connection mode: A:2 E:2).
2019-11-20 18:39:07 avtar Warning <18125>: Calling DDR_OPEN_VIA_TOKEN returned result code:5341 message:SSL library error
2019-11-20 18:39:07 avtar Error <10542>: Data Domain server "data.domain.local" open failed DDR result code: 5341, desc: SSL library error
2019-11-20 18:39:07 avtar Error <10509>: Problem logging into the DDR server:'', only GSAN communication was enabled.
2019-11-20 18:39:07 avtar FATAL <17964>: Backup is incomplete because file "/ddr_files.xml" is missing
2019-11-20 18:39:07 avtar Info <10642>: DDR errors caused the backup to not be posted, errors=0, fatals=0
2019-11-20 18:39:07 avtar Info <12530>: Backup was not committed to the DDR.
2019-11-20 18:39:07 avtar FATAL <8941>: Fatal server connection problem, aborting initialization. Verify correct server address and login credentials.
2019-11-20 18:39:07 avtar Info <6149>: Error summary: 4 errors: 10542, 8941, 10509, 17964
2019-11-20 18:39:07 avtar Info <8468>: Sending wrapup message to parent
2019-11-20 18:39:07 avtar Info <5314>: Command failed (4 errors, 1 warning, exit code 10008: cannot establish connection with server (possible network or DNS failure)

De communicatie tussen Avamar en het datadomein is geslaagd.
(In het gedeelte Aanvullende informatie vindt u enkele voorbeelden van hoe u dit kunt testen.)

De MCS-logboeken (Management Console Server) (/usr/local/avamar/var/mc/server_log/mcserver.log.0) een "Unparsable date" fout:

11/20-17:36:44.00780 [DdrCache_thread#505209] com.avamar.mc.datadomain.DdrSnmpSystemProperties.getTime
WARNING: Unparseable date: "" with format "EEE MMM dd HH:mm:ss X yyyy"
11/20-17:36:44.00780 [DdrCache_thread#505209] com.avamar.mc.datadomain.DdrSnmpInfo.getSystemPropertiesInfo
WARNING: Warning! com.avamar.mc.datadomain.DdrSnmpInfo:getSystemPropertiesInfo info current time mills number 0

De Avamar UI meldt een waarschuwing met betrekking tot Data Domain:

The Avamar server's time is ahead of DD's.

Er zijn tijdsverschillen tussen Avamar en het Data Domain.

Bijvoorbeeld:

De datumopdracht wordt uitgevoerd op Avamar:

admin@avamar:~/#: date

Wed Nov 20 18:47:56 PST 2019 

De date-opdracht wordt uitgevoerd op Data Domain:

ddboost@data.domain# date

Wed Nov 20 05:08:37 PST 2019

Zorg ervoor dat de tijden op de Avamar en Data Domain overeenkomen.

Zie Avamar voor meer informatie over tijdinstellingen: Data Domain-integratie: Gebruikersinterface beheerder Rapporteert een onjuiste Data Domain-status vanwege een tijdsverschil.

Ping:

admin@avamar:~/>: ping -c3 data.domain.local

PING data.domain.local (xxx.xx.xx.xx) 56(84) bytes of data.
64 bytes from xxx.xx.xx.xx: icmp_seq=1 ttl=64 time=0.328 ms
64 bytes from xxx.xx.xx.xx: icmp_seq=2 ttl=64 time=1.14 ms
64 bytes from xxx.xx.xx.xx: icmp_seq=3 ttl=64 time=0.671 ms

--- data.domain.local ping statistics ---
3 packets transmitted, 3 received, 0% packet loss, time 2002ms
rtt min/avg/max/mdev = 0.328/0.715/1.146/0.335 ms

Telnet naar poorten 111, 2049, 2051 en 2052:

telnet data.domain.local 111

Trying xxx.xx.xx.xx...
Connected to data.domain.local
Escape character is '^]'.
^CConnection closed by foreign host.

telnet data.domain.local 2049

Trying xxx.xx.xx.xx...
Connected to data.domain.local.
Escape character is '^]'.
^CConnection closed by foreign host.

telnet data.domain.local 2051

Trying xxx.xx.xx.xx...
Connected to data.domain.local
Escape character is '^]'.
^CConnection closed by foreign host.

telnet data.domain.local 2052

Trying xxx.xx.xx.xx...
Connected to data.domain.local
Escape character is '^]'.
^CConnection closed by foreign host.

Secure Shell (ssh):

admin@avamar:~/>: ssh-agent bash
admin@avamar:~/#: ssh-add .ssh/ddr_key

Identity added: .ssh/ddr_key (.ssh/ddr_key)

admin@avamar:~/>: ssh ddboost@data.domain.local

EMC Data Domain Virtual Edition
Last login: Tue Nov 19 03:26:27 PST 2019 from 172.22.37.43 on pts/0


Welcome to Data Domain OS 6.2.0.5-608869
----------------------------------------
ddboost@data.domain#