Unisphere for VMAX: Kan ikke logge på konsollen, motta Java-feil.

Unisphere for VMAX kan ikke logge på konsollen og mottar en Java-feil.

Dell Technologies SW: Solutions Enabler 8.0.3
Dell Technologies SW: Unisphere for VMAX 8.0.3

Vi ser Java-unntaket da de prøvde å opprette en RA-gruppe.

Feilmelding:

[Server:server-0] 19:09:05,928 ERROR [em.bp.EVENT] (QueueEventMonitor-ConfigChangeEventHandler) EventUtil.calcComponentForEvent:Exception while calculating component (Symmetrix RA Group Symmetrix=000XXXXXXXXX/Group=2).: com.emc.em.common.om.ItemNotFoundException: createSymmetrixRaGroup: Cannot create group for Symmetrix RA Group Symmetrix=000XXXXXXXXX/Group=2

[Server:server-0] # A fatal error has been detected by the Java Runtime Environment:
[Server:server-0] #
[Server:server-0] # EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x00007ffeb5a1e228, pid=4388, tid=5548
[Server:server-0] #
[Server:server-0] # JRE version: Java(TM) SE Runtime Environment (7.0_67-b01) (build 1.7.0_67-b01)
[Server:server-0] # Java VM: Java HotSpot(TM) 64-Bit Server VM (24.65-b04 mixed mode windows-amd64 compressed oops)
[Server:server-0] # Problematic frame:
[Server:server-0] # C [storbase.dll+0xee228]
[Server:server-0] #
[Server:server-0] # Core dump written. Default location: C:\EMC\SMAS\jboss\hs_err_pid4388.mdmp
[Server:server-0] #
[Server:server-0] # An error report file with more information is saved as:
[Server:server-0] # C:\EMC\SMAS\jboss\hs_err_pid4388.log
[Server:server-0] #
[Server:server-0] # If you would like to submit a bug report, please visit:
[Server:server-0] # http://bugreport.sun.com/bugreport/crash.jsp
[Server:server-0] # The crash happened outside the Java Virtual Machine in native code.
[Server:server-0] # See problematic frame for where to report the bug.
[Server:server-0] #
[Server:server-0] Entering dump routine...
[Server:server-0]
[Host Controller] 19:20:08,344 ERROR [org.jboss.remoting.remote.connection] (Remoting "t1uv001:MANAGEMENT" read-1) JBREM000200: Remote connection failed: java.io.IOException: An existing connection was forcibly closed by the remote host
[Host Controller] 19:20:08,360 INFO [org.jboss.as.host.controller] (Remoting "t1uv001:MANAGEMENT" task-1) JBAS010926: Unregistering server server-0
19:20:08,782 INFO [org.jboss.as.process.Server:server-0.status] (reaper for Server:server-0) JBAS012010: Process 'Server:server-0' finished with an exit status of 1

Det var en slags konflikt eller korrupsjon. Muligens når en annen tråd kjører en synkronisering, med akkurat den rette timingen. Kontroller er lagt til for å forhindre denne situasjonen i fremtiden, og for å håndtere det mer elegant hvis det skulle skje igjen.

Dette problemet er løst i Solutions Enabler 8.3.0.

Hvis du mener at du har fått denne feilmeldingen, kontakter du Dell Technologies' kundestøttesenter eller din lokale Dell Technologies-servicerepresentant for å få hjelp, og oppgir dette kunnskapsartikkelnummeret.