Avamar:VMware 文件级还原 (FLR) — 失败:“VMDK 文件名无效或不存在”
Summary: 尝试运行 Avamar VMware 文件级还原 (FLR) 时显示以下错误: “VMDK 文件名无效或不存在。使用文档中支持的方法验证代理是否已正确注册。
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Symptoms
在具有 Data Domain 的 Avamar 上尝试进行 FLR 时,显示以下错误:“
VMDK 文件名无效或不存在。使用文档中支持的方法验证是否已正确注册代理。”
用于备份的代理中的 /usr/local/avamar/var/axionfs<uuuid>.log 文件显示类似于以下内容的错误:
axionfs Info <10539>: Connecting to Data Domain Server "dd01.example.com."(2) (LSU: avamar-1399865928, User:"DDBOOST") axionfs Warning <18125>: Calling DDR_OPEN returned result code:5341 message:SSL library error axionfs Error <10542>: Data Domain server "dd01.example.com" open failed DDR result code: 5341, desc: SSL library error axionfs Error <10512>: Problem logging into the DDR server index:2 axionfs Error <11014>: Could not open DDR for /, #397 axionfs Warning <19046>: Unable to get ddr_files.xml for clientid <cid> and backupid 131129312174737330 axionfs Warning <19047>: Unable to retrieve DDR info for 'VMConfiguration' axionfs Error <0000>: Cannot iterate contents of '': Unable to set location information in direlem_iter for 'VMConfiguration'
/usr/local/avamarclient/bin/MountPoint/MountMgr.log文件显示类似的错误类型:
Unable to find backed up VMDK images for: /mnt/dunion/vc.example/com/VirtualMachines/VM_UBNsDNRK5H3GJv7yiD7ynQ/by-number/0000001
Cause
FLR 进程可以连接到 Avamar 以检索元数据,但由于 SSL 问题而无法连接到 Data Domain。
中介绍了此问题。与 Data Domain 之间的 Avamar 备份或恢复失败或完成,但出现异常,并显示提及“5341”和“SSL 库错误”的错误消息
Resolution
在用于 FLR 的代理中,在axionfs.cmd文件中的路径 /usr/local/avamar/var/ 下添加以下标记:
--ddr-auth-enabled=false --ddr-encrypt-strength=none --ddr-auth-mode=3
您也可以将以下选项添加到还原选项中:
[avtar]ddr-auth-enabled=false [avtar]ddr-encrypt-strength=none
要使用 Avamar 用户界面执行此作,请执行以下步骤:
Select the More Options button at the bottom right on the restore window Select the More button near the bottom right. Put this in Enter Attribute - [avtar]ddr-auth-enabled Put this in Under Enter Attribute Value: false Click the + button Put this in Enter Attribute - [avtar]ddr-encrypt-strength Put this in Under Enter Attribute Value: none Click the + button Click OK, Then OK again.
Additional Information
Affected Products
AvamarProducts
Avamar, Data DomainArticle Properties
Article Number: 000064138
Article Type: Solution
Last Modified: 03 Oct 2025
Version: 4
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