ScaleIO:故障診斷MDM_Disconnect錯誤

Summary: 主要中繼資料管理程式 (MDM) 擁有權會經常在 MDM 伺服器之間移動。

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

使用 showevents.py 工具時出現以下事件:

6956  2017-07-06 18:21:05.803 MDM_CLUSTER_LOST_CONNECTION WARNING        The MDM, ID 27fea9a11c073e82, lost connection

次要 MDM 伺服器的 trc 記錄中會出現下列內容:

06/07 18:21:05.486947 0x7ffbc89feeb0:netPath_IsKaNeeded:01858:  :: Connected Live CLIENT path 0x7ffb9400a060 of portal 0x7ffb94003780 net 0x7ffbac0044b0 socket 17 inflights 0 didn't receive message for 3 iterations from 10.xxx.xxx.xxx:9011. Marking as down

 

Cause

MDM 中斷連線通常是當次要 MDM 或仲裁程式在 500 毫秒的逾時期間內未保持連線時。 

 

Resolution

檢查 MDM 和 TB 伺服器上的網路介面卡 (NIC) 是否有遺失的封包:

[root@scaleio-1 ~]# ifconfig ens192
ens192: flags=4163  mtu 1500
inet 10.xxx.xxx.xxx  netmask 255.xxx.xxx.0  broadcast 10.xxx.xxx.xxx
inet6 fe80::250:56ff:feb7:2a06  prefixlen 64  scopeid 0x20
ether 00:50:56:b7:2a:06  txqueuelen 1000  (Ethernet)
RX packets 311779767  bytes 53460032583 (49.7 GiB)
RX errors 0  dropped 41  overruns 0  frame 0
TX packets 312147963  bytes 45970694962 (42.8 GiB)
TX errors 0  dropped 0 overruns 0  carrier 0  collisions 0

此外,請使用 ping 命令檢查 MDM 節點和 TB 之間的連線延遲:

[root@scaleio-1 ~]# ping 10.xxx.xxx.xxx
PING 10.xxx.xxx.xxx (10.xxx.xxx.xxx) 56(84) bytes of data.
64 bytes from 10.xxx.xxx.xxx: icmp_seq=1 ttl=64 time=0.414 ms
64 bytes from 10.xxx.xxx.xxx: icmp_seq=2 ttl=64 time=0.395 ms
64 bytes from 10.xxx.xxx.xxx: icmp_seq=3 ttl=64 time=0.370 ms
64 bytes from 10.xxx.xxx.xxx: icmp_seq=4 ttl=64 time=0.399 ms
64 bytes from 10.xxx.xxx.xxx: icmp_seq=5 ttl=64 time=0.497 ms
64 bytes from 10.xxx.xxx.xxx: icmp_seq=6 ttl=64 time=0.534 ms

如果延遲變化或接近 500 毫秒,這可能是斷開連接的問題。

MDM 斷開連接也有非網路原因。如果進程掛起或未接收到足夠的 CPU 資源,則無法及時發送保活數據包。使用 top 命令檢查系統的 CPU 使用率。

在 VMware 系統上,如果系統過度訂閱,虛擬機器 (VM) 可能無法接收到足夠的資源。可以通過檢查 VM 的 CPU 就緒時間來檢查是否是這種情況。   

Affected Products

VxFlex Product Family

Products

PowerFlex Software, VxFlex Product Family
Article Properties
Article Number: 000064168
Article Type: Solution
Last Modified: 20 May 2025
Version:  3
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