ECS：容器在节点上永久关闭：症状代码：2021 年

Summary: 本知识库文章介绍了 ECS 报告容器在节点上永久关闭的原因。

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Symptoms

系统已呼叫总部，并显示以下警报： 
Clarify Id: APMxxxxxxxx
Site Name: UNKNOWN
Vendor: EMC
DeviceType: ElasticCloudStorageApp
Model: ElasticCloudStorage
SerialNumber: APMxxxxxxxx
WWN: APMxxxxxxxx
Platform: platform
OS: SLES
OS_VER: 12.4
EmbedLevel: 2
InternalMaxSize: 512800
Comment: Fabric
Ucode_Ver: 3.7.0.6-7700.ed29023b
ConnectType: ESRS
IP_Address: Not Available
IP_Name: hostname.domainname.net
ConnectNum: 169.254.1.1
Port: 22

SymptomCode: 2021
Category: Status
Severity: Critical
Status: Failed
Component: Node
ComponentID: xxxxxxx-xxxx-xxxx-xxxx-xxxxxxxx
SubComponent: Service
SubComponentID: <docker container name>
CallHome: true
FirstTime: 2023-12-09T07:48:20.232Z
Description: Container <container> is permanently down on node <node>

Cause

容器停止、暂停或根本未启动至少 10 分钟。

Resolution

Docker 容器（object-main、fabric-lifecycle、fabric-zookeeper、fabric-registry）停止、暂停或根本没有启动至少 10 分钟。使用以下过程确定故障容器：
  1. 根据组件 ID 或节点 ID，确定 ECS 群集中记录故障的节点。示例：组件 ID
4ca42022-46ed-475e-8ab7-6ef9141e5415
sudo /opt/emc/caspian/fabric/cli/bin/fcli lifecycle node.network --id 4ca42022-46ed-475e-8ab7-6ef9141e5415
{
  "network": {
    "hostname": "hostname.domainname.net",  << Hostname
    "private_ip": "169.254.1.3",       << NAN IP
    "mgmt_ip": "10.2.3.4",     << Management IP 
    "public_ip": "10.241.207.59",
    "data_ip": "10.241.207.73",
    "replication_ip": "10.241.207.59",
    "public_interface_name": "public",
    "private_interface_name": "private.4",
    "mgmt_interface_name": "public",
    "data_interface_name": "public:data",
    "replication_interface_name": "public"
  },
  "status": "OK",
  "etag": 50
}
  1.  使用管理 IP、专用 IP 或主机名通过 SSH 连接到目标节点。
 
  1. 使用正确的参数验证 docker 服务器是否正常运行
# ps -ef | grep docker
root      50062      1  0 Jun02 ?        00:02:11 /usr/bin/docker daemon -H fd:// --insecure-registry=0.0.0.0/0 --log-level=warn
  1. 接下来，我们必须验证哪个容器（NAMES 列）由于某种原因停止或根本没有启动（查看 STATUS 列）：
# sudo docker ps -a
CONTAINER ID        IMAGE               COMMAND                  CREATED                STATUS              PORTS               NAMES
7bf16df0ef15        464b97154c24        "/opt/vipr/boot/boot."   3 days ago          Up 3 days                                    object-main
0ef5cc422543        24d9d6008893        "./boot.sh lifecycle"    3 days ago          Up 3 days                                    fabric-lifecycle
87d6c77d98ca        32cce433c3dc        "./boot.sh 3 1=169.25"   3 days ago          Up 3 days                                    fabric-zookeeper
  1. 验证结构服务是否正在运行。结构代理尝试自动恢复有问题的容器
# sudo service fabric-agent status
fabric-agent.service - fabric agent
   Loaded: loaded (/usr/lib/systemd/system/fabric-agent.service; enabled)
   Active: active (running) since Thu 2016-06-02 17:56:39 UTC; 3 days ago
  Process: 50643 ExecStartPre=/bin/rm -f /var/run/fabric-agent.pid (code=exited, status=0/SUCCESS)
 Main PID: 50645 (java)
   CGroup: /system.slice/fabric-agent.service
  1. 查看已停止/故障的容器状态 
# sudo docker inspect fabric-zookeeper | grep -A12 State
    "State": {
        "Status": "running",
        "Running": true,
        "Paused": false,
        "Restarting": false,
        "OOMKilled": false,
        "Dead": false,
        "Pid": 80462,
        "ExitCode": 0,
        "Error": "",
        "StartedAt": "2016-06-06T17:29:12.968133861Z",
        "FinishedAt": "2016-06-06T17:29:12.882812946Z"
    },
 
如果我们仍不确定问题是否存在，请咨询 ECS 技术支持以获得进一步的帮助。

Affected Products

ECS Appliance Software without Encryption

Products

ECS Appliance, ECS Appliance Software with Encryption, ECS Appliance Software without Encryption
Article Properties
Article Number: 000064491
Article Type: Solution
Last Modified: 17 Dec 2025
Version:  6
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