Avamar: SSL certificate change with error: Library Error: key values mismatch
Summary: Avamar: SSL certificate change with error: Library Error: key values mismatch
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Symptoms
Cannot to start the http daemon on the Avamar Utility Node after a file's SSL certificate configuration change:
Evidence:
root@hostname.domain:/etc/apache2/conf.d/#: website restart
===Shutting down website
Shutting down httpd2 (waiting for all children to terminate) done
===Starting website
Starting httpd2 (prefork) startproc: exit status of parent of /usr/sbin/httpd2- prefork: 1
failed
Cause
</var/log/apache2/err_log>
......
[Mon Jun 26 11:51:52 2017] [error] Unable to configure RSA server private key
[Mon Jun 26 11:51:52 2017] [error] SSL Library Error: 185073780 error:0B080074:x509 certificate routines:X509_check_private_key:key values mismatch
[Mon Jun 26 12:00:23 2017] [warn] RSA server certificate CommonName (CN) `hostname.domain' does NOT match server name!?
[Mon Jun 26 12:00:23 2017] [error] Unable to configure RSA server private key
[Mon Jun 26 12:00:23 2017] [error] SSL Library Error: 185073780 error:0B080074:x509 certificate routines:X509_check_private_key:key values mismatch
Resolution
Check if the value ouput matches on both these two files:
openssl rsa -noout -modulus -in server.key | openssl md5
openssl x509 -noout -modulus -in server.crt | openssl md5
If not, you need to use the correct one or, you need to regenerate the key and crt file.
See KB Article 502127 "How to import commercially signed certificates for Apache in Avamar v7.4 and later" for details on doing this.
openssl rsa -noout -modulus -in server.key | openssl md5
openssl x509 -noout -modulus -in server.crt | openssl md5
If not, you need to use the correct one or, you need to regenerate the key and crt file.
See KB Article 502127 "How to import commercially signed certificates for Apache in Avamar v7.4 and later" for details on doing this.
Affected Products
AvamarProducts
AvamarArticle Properties
Article Number: 000065305
Article Type: Solution
Last Modified: 05 Mar 2025
Version: 4
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