Avamar Virtual Edition: Incorrect AWS Region specified during 'ec2-instance-import' command

Summary: The incorrect AWS Region was specified during the ec2 instance import, verification of the Correct AWS Region is required.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

Correct AWS Region Command in Blue Below:

# ec2-import-instance AWS-AVE-7.5.0.145-disk1.vmdk -f VMDK -t t2.medium -a x86_64 -b dpsfrance2017 -o "AKIAI3G7FDTR7KYIY2EQ" -w "cXxM24c2VS5T5EkXHETHNOCnbjTis92GfVrv6n/D" --region eu-west-1 -p Linux
 

When importing the virtual appliance file the Correct AWS Region is required or the importing will fail with the below Error:
  • ERROR: Unable to create signed manifest URL. Cannot access/create bucket: dpsfrance2017 : com.amazonaws.AmazonClientException: Unable to execute HTTP request: dpsfrance2017.s3.Ireland.amazonaws.com


Cause

The Correct AWS Region should of been "eu-west-1"

Incorrect AWS Region Command in Red below:
# ec2-import-instance AWS-AVE-7.5.0.145-disk1.vmdk -f VMDK -t t2.medium -a x86_64 -b dpsfrance2017 -o "AKIAI3G7FDTR7KYIY2EQ" -w "cXxM24c2VS5T5EkXHETHNOCnbjTis92GfVrv6n/D" --region Ireland -p Linux

Resolution

Specify the Correct AWS Region Command:
Correct AWS Region Command in Blue Below:
# ec2-import-instance AWS-AVE-7.5.0.145-disk1.vmdk -f VMDK -t t2.medium -a x86_64 -b dpsfrance2017 -o "AKIAI3G7FDTR7KYIY2EQ" -w "cXxM24c2VS5T5EkXHETHNOCnbjTis92GfVrv6n/D" --region eu-west-1 -p Linux

Additional Information

List of All AWS Region Commands:
Code Name

us-east-1

US East (N. Virginia)

us-east-2

US East (Ohio)

us-west-1

US West (N. California)

us-west-2

US West (Oregon)

ca-central-1

Canada (Central)

eu-west-1

EU (Ireland)

eu-central-1

EU (Frankfurt)

eu-west-2

EU (London)

ap-northeast-1

Asia Pacific (Tokyo)

ap-northeast-2

Asia Pacific (Seoul)

ap-southeast-1

Asia Pacific (Singapore)

ap-southeast-2

Asia Pacific (Sydney)

ap-south-1

Asia Pacific (Mumbai)

sa-east-1

South America (S o Paulo)

Command for the 'ec2-import-instance' referenced on page 18 in the 'Virtual Edition for Amazon Web Services' Installation Guide Version 7.5
Installation Guide : 302-003-950
REV BETA-01

Affected Products

Avamar

Products

Avamar, Avamar Virtual Edition
Article Properties
Article Number: 000065396
Article Type: Solution
Last Modified: 25 Apr 2025
Version:  3
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