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Article Number: 000078741

Avamar : Back-up van VM-image mislukt voor VDI met avvcbimage-fout <0000>: [IMG0009] Snapshot maken: het maken van snapshot of het pre/post-snapshotscript is mislukt.

Summary: Avamar : Back-up van VM-image mislukt voor Virtual Desktop Infrastructure (VDI) met "avvcbimage Error <0000>: [IMG0009] Snapshot maken: snapshot maken of pre/post snapshotscript mislukt". ...

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Article Content

Symptoms



Back-up van VMware-image mislukt voor Virtual Desktop Infrastructure (VDI) met avvcbimage-fout <0000:> [IMG0009] Snapshot maken: het maken van snapshots of het pre/post-snapshotscript is mislukt.

De onderstaande fouten in /usr/local/avamarclient/var/vmimagew.log zijn: 
avvcbimage FATAL <0000>: [IMG0002] The datastore information from VMX '[3PAR11_CITRIX02] Virtualmachine/Virtualmachine.vmx' will not permit a restore or backup.
avvcbimage Info <9772>: Starting graceful (staged) termination, Too many pre-existing snapshots on the datastore will not permit a restore or backup. (wrap-up stage)
avvcbimage Error <0000>: [IMG0009] Create Snapshot: snapshot creation or pre/post snapshot script failed.
avvcbimage Error <0000>: [IMG0009] Create Snapshot: snapshot creation/pre-script/post-script failed.

There are delta files exist in the VM files. This appears in /usr/local/avamarclient/var/vmimagew.log as below:


avvcbimage Info <14677>: All VM file Info:
File:'Virtualmachine-556-1ab17270-1eb2-4306-b818-1f4062fe5f71-xd-delta-ctk.vmdk' last modified on '05-May-2020 23:34'  size=7930
File:'Virtualmachine-1ab17270-1eb2-4306-b818-1f4062fe5f71-xd-delta-delta.vmdk' last modified on '12-May-2020 13:26'  size=13
File:'Virtualmachine-1ab17270-1eb2-4306-b818-1f4062fe5f71-xd-delta.vmdk' last modified on '05-May-2020 23:33'  size=573

Cause

Proxy Datastore check Feature is ingeschakeld in avvcbimageAll.cmd. Deze functie wordt niet aanbevolen voor Avamar imageback-ups met VDI.

Om te controleren of de bovenstaande functie is ingeschakeld, voert u de onderstaande opdracht uit op de proxyserver:
  
cat /usr/local/avamarclient/var/avvcbimageAll.cmd | grep -i skip_datastore_check

If enabled, The output should be as below:
 

cat /usr/local/avamarclient/var/avvcbimageAll.cmd | grep -i skip_datastore_check
#--skip_datastore_check=false


 

Resolution

We hebben twee mogelijke oplossingen voor dit probleem:
  • Bewerk avvcbimageAll.cmd op de proxyserver. Maak de opmerking skip_datastore_check regel ongedaan en stel de waarde in op true.
cat /usr/local/avamarclient/var/avvcbimageAll.cmd | grep -i skip_datastore_check
--skip_datastore_check=true
  • OF maak een specifieke dataset voor VDI-back-ups en voeg de onderstaande vlag toe:
[avvcbimage]skip_datastore_check=true
 

 

Additional Information

Raadpleeg de volgende VMware-content voor meer informatie over Virtual Desktop Infrastructure (VDI): https://www.vmware.com/topics/glossary/content/virtual-desktop-infrastructure-vdi

Article Properties

Affected Product

Avamar

Product

Avamar

Last Published Date

20 Nov 2020

Version

2

Article Type

Solution

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