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Article Number: 000078741

Avamar：VDI 的虚拟机映像备份失败，显示 avvcbimage 错误 <0000>：[IMG0009]创建快照：快照创建或快照前/快照后脚本失败。

Summary: Avamar：虚拟桌面基础架构 （VDI） 的虚拟机映像备份失败，并显示“avvcbimage Error <0000>: [IMG0009]创建快照：快照创建或快照前/快照后脚本失败”。

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Article Content

Symptoms



虚拟桌面基础架构 （VDI） 的 VMware 映像备份失败，显示 avvcbimage 错误 <0000>：[IMG0009] Create Snapshot：快照创建或快照前/后脚本失败。

/usr/local/avamarclient/var/vmimagew.log中的错误如下所示： 
avvcbimage FATAL <0000>: [IMG0002] The datastore information from VMX '[3PAR11_CITRIX02] Virtualmachine/Virtualmachine.vmx' will not permit a restore or backup.
avvcbimage Info <9772>: Starting graceful (staged) termination, Too many pre-existing snapshots on the datastore will not permit a restore or backup. (wrap-up stage)
avvcbimage Error <0000>: [IMG0009] Create Snapshot: snapshot creation or pre/post snapshot script failed.
avvcbimage Error <0000>: [IMG0009] Create Snapshot: snapshot creation/pre-script/post-script failed.

There are delta files exist in the VM files. This appears in /usr/local/avamarclient/var/vmimagew.log as below:


avvcbimage Info <14677>: All VM file Info:
File:'Virtualmachine-556-1ab17270-1eb2-4306-b818-1f4062fe5f71-xd-delta-ctk.vmdk' last modified on '05-May-2020 23:34'  size=7930
File:'Virtualmachine-1ab17270-1eb2-4306-b818-1f4062fe5f71-xd-delta-delta.vmdk' last modified on '12-May-2020 13:26'  size=13
File:'Virtualmachine-1ab17270-1eb2-4306-b818-1f4062fe5f71-xd-delta.vmdk' last modified on '05-May-2020 23:33'  size=573

Cause

代理 数据存储区检查 功能已在 avvcbimageAll.cmd 中启用。不建议将此功能用于使用 VDI 的 Avamar 映像备份。

要验证上述功能是否已启用，请在代理服务器上运行以下命令：
  
cat /usr/local/avamarclient/var/avvcbimageAll.cmd | grep -i skip_datastore_check

If enabled, The output should be as below:
 

cat /usr/local/avamarclient/var/avvcbimageAll.cmd | grep -i skip_datastore_check
#--skip_datastore_check=false


 

Resolution

对于此问题，我们有两种可能的解决方法：
  • 在代理服务器上 avvcbimageAll.cmd 编辑。取消注释 skip_datastore_check行并将其值设置为 true。
cat /usr/local/avamarclient/var/avvcbimageAll.cmd | grep -i skip_datastore_check
--skip_datastore_check=true
  • 或者为 VDI 备份创建特定数据集并添加以下标记：
[avvcbimage]skip_datastore_check=true
 

 

Additional Information

有关虚拟桌面基础架构 （VDI） 的更多信息，请查看以下 VMware 内容：https://www.vmware.com/topics/glossary/content/virtual-desktop-infrastructure-vdi

Article Properties

Affected Product

Avamar

Product

Avamar

Last Published Date

20 Nov 2020

Version

2

Article Type

Solution

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