Dell Security Management Server Enterprise 和 Virtual Compatibility Server 無法從填充故障開始

Summary: 如何修復相容性伺服器無法啟動 - Dell Security Management Server (先前稱為 Dell Data Protection |Enterprise Edition 或 Dell Security Management Server Virtual (先前稱為 Dell Data Protection |虛擬版本)。

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

受影響的產品:

  • Dell Security Management Server
  • Dell Security Management Server Virtual
  • Dell Data Protection | Enterprise Edition
  • Dell Data Protection | Virtual Edition

相容性伺服器無法啟動,並出現錯誤:

Given final block not properly padded

Cause

不適用

Resolution

在 Dell Security Management Server (先前稱為 Dell Data Protection |Enterprise Edition) 或 Dell Security Management Server Virtual (先前稱為 Dell Data Protection |Virtual Edition),將秘密金鑰庫與伺服器應該引用的資料庫中的信息進行比較。發生這種情況時,伺服器無法驗證從伺服器傳回的資料,因為該資料已加密 (Dell 會將關鍵資料作為加密資料儲存在伺服器中,我們會驗證是否可以在服務啟動期間解密此資料)。此故障會在 Dell Security Management Server 的 output.log 檔案中產生此錯誤:

YYYY-MM-DD HH:MM:SS,MIS ERROR DAO.db.VfsDA
[WrapperListener_start_runner] - Error while retrieving raw data. Unabled to decrypt data
Nested Exception --> Given final block not properly padd

要更正此故障,請確保伺服器連接到正確的資料庫,並且正確的 SecretKeystore 已到位,可以解密目標資料庫中的數據。


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Affected Products

Dell Encryption
Article Properties
Article Number: 000126673
Article Type: Solution
Last Modified: 23 Jul 2024
Version:  9
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