Skip to main content
Sign Out

Welcome to Dell

My Account
  • Place orders quickly and easily
  • View orders and track your shipping status
  • Enjoy members-only rewards and discounts
  • Create and access a list of your products
  • Manage your Dell EMC sites, products, and product-level contacts using Company Administration.
Sign In Create an Account Dell Financial Services Premier Sign In Partner Program Sign In
Contact Us

Your Dell.com Carts

Article Number: 000129440

How to Add a Signing Certificate into the VMware Carbon Black Cloud Reputation List

Summary: A signing certificate can be added into the reputation list of VMware Carbon Black Cloud Endpoint using these instructions.

This article may have been automatically translated. If you have any feedback regarding its quality, please let us know using the form at the bottom of this page.

Article Content

Symptoms

Affected Products:

  • VMware Carbon Black Cloud

Affected Operating Systems:

  • Windows
  • Mac
  • Linux

VMware Carbon Black Cloud allows for Certificates to be used to automatically add executables and files that are signed by the certificate to an Approved List for the VMware Carbon Black reputation engine. This ensures that those applications do not fail a reputation check, resulting in a block of the application.

Cause

Not Applicable

Resolution

A certificate’s issuer and signer must be identified to add the signing certificates to the VMware Carbon Black Cloud reputation list. The information can be placed within the VMware Carbon Black Cloud console, once identified.

  1. Right-click the executable and then select Properties.

Properties
Figure 1: (English Only) Properties

Note: In the example, DiagnosticInfo is the executable.
  1. Select the Digital Signatures tab.

Select Digital Signatures tab
Figure 2: (English Only) Select Digital Signatures tab

  1. Select the highest available Digest algorithm and then click Details.

Select highest available Digest algorithm and click Details
Figure 2: (English Only) Select the highest available Digest algorithm and click Details

Note:
  • If no Digest algorithm is available, then the application does not contain a signing certificate.
  • The Digest algorithm that is used in the example may differ in your environment.
  1. Click View Certificate.

View Certificate
Figure 3: (English Only) View Certificate

  1. The Issued to, and the Issued by correlate to the Signed by and Certificate Authority (respectively) within Carbon Black.

Certificate Information
Figure 4: (English Only) Certificate Information

  1. Log in to the Carbon Black Cloud (https://defense-prod05.conferdeploy.net This hyperlink is taking you to a website outside of Dell Technologies.).
Note: All connections to the VMware Carbon Black Cloud are over 443 (https) using TLS 1.2.
  1. Expand the Enforce option, then select Reputation section.

Reputation
Figure 5: (English Only) Reputation

Note: The navigation menu may be different in your environment.
  1. Select the Add option in the upper right:

Add
Figure 6: (English Only) Add

  1. Select the Certs option.
  2. Enter the Signed by (Issued to from the Digital Signature information of an executable).
  3. Optionally, enter the Certificate Authority (Issued by from the Digital Signature information of an executable).
  4. Optionally enter any Notes.
  5. Select the Save option once complete.

Update information and click save
Figure 7: (English Only) Update information and click save

To contact support, reference Dell Data Security International Support Phone Numbers.
Go to TechDirect to generate a technical support request online.
For additional insights and resources, join the Dell Security Community Forum.

Article Properties

Affected Product

VMware Carbon Black

Last Published Date

26 Feb 2024

Version

13

Article Type

Solution

Back to Top