Compliance Reporter ERROR: Value too long for column email

Summary: When trying to add user email addresses for a scheduled report in Compliance Reporter, you may receive an error stating: ERROR: Value too long for column Email.

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Symptoms

Affected Products:

  • Dell Security Management Server
  • Dell Data Protection | Enterprise Edition
Note: Compliance Reporter was disabled by default in v10.1. To enable Compliance Reporter, reference How to Enable Compliance Reporter for Dell Data Security Servers.

Cause

There is a limit of 97 characters in Compliance Reporter's "Schedule Report Email" recipient’s field.

Resolution

Suggested workaround:

  • Create multiple duplicate reports and add the email addresses up to the limit for each report.
  • Create a distribution list on the email server and put the distribution list address in the field.
  • Send it to an address, then set a rule in that recipient's email client to forward the email to other recipients.

To contact support, reference Dell Data Security International Support Phone Numbers.
Go to TechDirect to generate a technical support request online.
For additional insights and resources, join the Dell Security Community Forum.

Affected Products

Dell Encryption
Article Properties
Article Number: 000129524
Article Type: Solution
Last Modified: 06 Sep 2023
Version:  8
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