Article Number: 000130221
This article discusses the steps to take before upgrading to Windows 10, like backing up data, updating drivers, and verifying that the system supports the upgrade.
The following page lists Dell computers that can support an upgrade to Windows 10. If your computer model is listed, Dell has confirmed that your Windows 7 or Windows 8.1 drivers will work with Windows 10. If a driver does not work correctly, Windows Update installs an updated driver during the upgrade process.
Click here to view the tested Systems page. Select "Dell computers tested for update to Windows 10 November Update (Build 1511) and upgrade to Windows 10 (Build 1507)" for systems included in the original upgrade program.
Dell has identified several general issues that may affect various systems when upgrading to Windows 10. Be sure to view these issues before upgrading, as they may cause problems with your computer or affect features that you may use.
Dell has tested many of its printers for Windows 10 support. Check this page to determine if your printer is supported and whether you need to upgrade your printer software or drivers.
Although upgrading to a new operating system is usually simple, always back up your documents and critical files before starting a major procedure on your computer.
Use Windows Backup and Restore to do a full backup of your files:
Use File History to create a backup of your files.
Once a computer is upgraded to Windows 10, there is a 30-day option to roll back to the previous version of Windows. However, Dell recommends that you create recovery media of your current version of Windows, in case you need to reinstall Windows later. See below for information about how to create recovery discs for your operating system:
If you do not have DataSafe Local or Dell Backup and Recovery on your computer, visit the Media Backup page to download an image.
Dell strongly recommends that you update the BIOS and drivers for your operating system before starting an upgrade to Windows 10. The Windows upgrade process migrates current drivers for your computer rather than installing new "in-box" drivers. You should have the latest drivers on your computer for this migration.
To get started with updating your BIOS and drivers, visit the Dell Drivers and Downloads website for your computer. Be sure to have your system Service Tag available to get the drivers that are right for your computer.
To purchase and begin the upgrade to Windows 10, refer to the Microsoft's Windows 10 Upgrade Website.
For more information about the Windows 10 upgrade process, refer to the Microsoft Upgrade to Windows 10: FAQ.
Once your computer finishes the upgrade to Windows 10, check the Dell drivers website for updated drivers that may not have made it into Windows Update. Install all drivers under Windows 10 that are appropriate for your computer.
To get started with updating your drivers, visit the Dell Drivers and Downloads website for your computer. Be sure to have your system Service Tag available to get the drivers that are right for your computer.
21 Feb 2021