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How to Set Up Email on Your New Dell Computer

Summary: This article contains information about how to set up email using various email applications such as Gmail, Microsoft Office Outlook, and Windows Mail, and resources forSee more

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Article Content


Symptoms

Before You Begin

Before configuring your email settings, be sure that your computer is connected to your network or ISP (Internet Service Provider), and that you have all the specific information that is needed for incoming and outgoing mail servers that your ISP requires. Examples of this are:

  • Your full email address.
  • The type of email account: POP3, IMAP, or HTTP.
  • Your username.
  • Your password.
  • The SMTP server name or address.
  • The POP3 server name or address.
  • Is Secure Password Authentication (SPA) required?
  • The port number that is used for SMTP. (Most ISPs use port 25.) Is encryption (SSL is most common) required for the port?
  • The port number that is used for POP3. (Most ISPs use port 110.) Do you require encryption (SSL is most common) for the port?
  • Does the outgoing email server (SMTP) require authentication? If so, do you use my normal email name and password?
NOTE: Most Internet service providers will have access to this information about their help or support pages. Searching the Internet will return the information readily.

Cause

Setting up Microsoft Outlook or other email applications with the correct settings is important to send and receive email messages on your computer.

Resolution

Microsoft Outlook usually comes as part of the Office suite, Microsoft provides detailed information about configuring Microsoft Outlook for Internet email accounts.

Below is the configuration information for Outlook 2010 which is generally the same for later versions.

For other versions, see the Microsoft support article:

How to configure Internet email accounts in Outlook SLN135471_en_US__2iC_External_Link_BD_v1

  1. Start Outlook.

  2. On the File menu, click Info, and then click Account Settings.

  3. Select Account Settings from the drop-down list.

  4. On the Email tab, click New, select Email Account, and then click Next.

  5. Click to select the Manual setup or additional server types check box, and then click Next.

  6. Click Internet E-Mail, and then click Next.

  7. In the Add New E-mail Account dialog box, select either Microsoft Exchange, POP or IMAP, or HTTP, and then click Next.

  8. Configure the new email account. You can configure the new email account automatically or manually.

To configure the new email account automatically, in the Add New E-mail Account dialog box under Auto Account Setup, follow these steps:

NOTE: If automatic configuration fails, the account must be configured manually.
  1. In the Your Name box, type your full name.

  2. In the E-mail Address box, type your email address.

    Your ISP or mail provider provides this information. Your email address usually takes the form of a combination of your first and last name and the name of your ISP, separated by the @ symbol and periods.

    For example, Sachin Karnik uses an ISP that is named Contoso.com. The ISP may assign an email address of skarnik@contoso.com.

  3. In the Password box, type the password that you have been provided.

  4. In the Retype Password box, retype the password, and then click Next to begin the Auto Account Setup process.

    Outlook will try to automatically configure your account settings and server settings.

    If your account is successfully configured, the Add New E-mail Account dialog box indicates that the account was created successfully. This dialog box also indicates the type of email server to which you are successfully connected.

  5. Click Finish, and then click Close to complete the account setup.

To configure the new email account manually, follow these steps in the Add New E-mail Account dialog box:

  1. Click to select the Manually configure server settings or additional server types check box, and then click Next.

  2. Click Internet E-mail, and then click Next.

  3. Under User Information, follow these steps:

    1. In the Your Name box, type your full name.

    2. In the E-mail Address box, type your email address.

      Your ISP or mail provider provides this information. Your email address usually takes the form of a combination of your first and last name and the name of your ISP, separated by the @ symbol and periods.

      For example, Sachin Karnik uses an ISP that is named Contoso.com. The ISP may assign an email address of skarnik@contoso.com.

  4. In the Account Type box under Server Information, click to select the type of email account that you have.
    • If you clicked POP3 or IMAP in the Account Type box, follow these steps:

      1. In the Incoming mail server box, type the name of the server. This is the server that holds your messages before you download them to the computer. Type the server name in lowercase letters. The name may be in the form of "popmail.contoso.com" or, the name may be in the form of an IP address, such as "172.16.0.0."

      2. In the Outgoing mail server (SMTP) box, type the name of the outgoing email server. Type the server name in lowercase letters. The name may be in the form of "smptmail.contoso.com ." Or, the name may be in the form of an IP address, such as 172.16.0.0 .

    • If you clicked HTTP in the Account Type box, follow these steps:

      1. In the HTTP Service Provider box, click the appropriate service provider for this account. For example, click one of the following:
        • Hotmail
        • MSN
        • Other
      2. If you clicked Other in the HTTP Service Provider box, type the URL to the mailbox in the Server URL box.

  5. Under Logon Information, follow these steps:

    1. In the User Name box, type your username. The username can be the part of your email address that is to the left of the @ sign.

    2. In the Password box, type the password that your ISP provided.

    3. If you want Outlook to remember your email account password, click to select the Remember password check box.

     

  6. If your ISP requires it, click to select the Require logon using Secure Password Authentication (SPA) check box to log in by using Secure Password Authentication.

  7. Click Test Account Settings. This feature calls a dialog box that shows in a step-by-step manner each testing phase of the configuration that you entered. When you click Test Account Settings, the following process occurs:

    • The connectivity of the computer to the Internet is confirmed.

    • You are logged on to the SMTP server.

    • You are logged on to the POP3 server.

    • It is determined whether the POP3 server must be logged on to first. If it is required, Outlook automatically sets theLog on to incoming mail server before sending mailoption.

    • A test message is sent. This message explains any changes that Outlook made to the initial setup.

  8. To make additional changes to your email account, click More Settings to open the Internet E-mail Settings dialog box.

  9. Click Next, and then click Finish.

For other versions of Outlook, see the Microsoft support article:

How to set up an Internet email account in Outlook 2013 or 2016 SLN135471_en_US__2iC_External_Link_BD_v1

Windows Live Mail replaced Outlook Express and was part of the Windows Live Essentials pack.

Microsoft is moving all its own email services – Office 365, Hotmail, Live Mail, MSN Mail, Outlook.com, and so forth, – to a single platform at Outlook.com.

This is web-based so you can access your mail from anywhere that has an Internet connection and from your mobile device, smartphone, tablet so forth.

For more information about Outlook.com, see this Microsoft Article:

Get help with Outlook.com SLN135471_en_US__2iC_External_Link_BD_v1

For information about adding your other email accounts to Outlook.com, see Microsoft Article:

Add your other email accounts to Outlook.com SLN135471_en_US__2iC_External_Link_BD_v1

Information on configuring a Google Gmail account and troubleshooting email issues can be found here:

Google Gmail Account Help SLN135471_en_US__2iC_External_Link_BD_v1

Additional Information


Out of Warranty support Out of warranty? No problem. Browse to the Dell.com/support website and enter your Dell Service Tag and view our offers.

NOTE: Offers are only available for US, Canada, UK, France, Germany, China, and Japan personal computer customers. Server and Storage not applicable.

Article Properties


Affected Product

Chromebox, Alienware, Inspiron, Retired Models, OptiPlex, Vostro, XPS, G Series, Chromebook, G Series, Alienware, Inspiron, Latitude, Vostro, XPS, Retired Models, Fixed Workstations, Mobile Workstations

Last Published Date

08 Jul 2021

Version

9

Article Type

Solution